Scanning to network folder on canon image runner if400

Posted on 2016-08-01
Last Modified: 2016-09-02
Good afternoon. Trying to add addresses in a canon image runner if400 to scan to folder shares on a Windows server. The domain is: cl.local the destination folder is \\cl-1\username\scans the admin account is: cl-1\administrator

I set the hostname as cl.local
Folder path is the destination of the scans
I set the username as the administrator.

Result is the file fails to send. Any help is appreciated. Thanks.
Question by:Jeff Goldbort
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 3
LVL 15

Expert Comment

ID: 41738106
The HostName should be the share. The path should be the path from there. The IR we have they just used the HostName (a combination of the sharename and the path) and left the path blank. Either way is acceptable.

Author Comment

by:Jeff Goldbort
ID: 41738135
Ok tried that. Made the hostname, the share path and removed the folder path. Username is : cl\username. Still doesn't want to send. Weird.
LVL 15

Expert Comment

ID: 41738137
don't use cl\username. Just username. I thought it odd that you didn't have to use the domain but you don't.
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!


Author Comment

by:Jeff Goldbort
ID: 41738138
Thanks. That doesn't seem to make a difference. Odd.
LVL 15

Expert Comment

ID: 41738232
Here is a screen shot of an Address Book entry. Might help. GSM01 is the server, $Redirected is the redirected folder share. So this one is set up to go to a "Scans" folders in "My Documents" for Minda. I set up a user named IR3235 and gave that user full access to the scans folder for this user. You do set the username and password as an account with permission to the directory right?

Accepted Solution

Jeff Goldbort earned 0 total points
ID: 41738282
Thank you. In the end I needed to use the administrator domain account. Also I had to remove all the \ preceding the file path. The domain was also specified separately in this case. Thanks for your ideas.

Featured Post

[Webinar] How Hackers Steal Your Credentials

Do You Know How Hackers Steal Your Credentials? Join us and Skyport Systems to learn how hackers steal your credentials and why Active Directory must be secure to stop them. Thursday, July 13, 2017 10:00 A.M. PDT

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
When you try to share a printer , you may receive one of the following error messages. Error message when you use the Add Printer Wizard to share a printer: Windows could not share your printer. Operation could not be completed (Error 0x000006…
In an interesting question ( here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
This video Micro Tutorial shows how to password-protect PDF files with free software. Many software products can do this, such as Adobe Acrobat (but not Adobe Reader), Nuance PaperPort, and Nuance Power PDF, but they are not free products. This vide…

634 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question