Want to protect your cyber security and still get fast solutions? Ask a secure question today.Go Premium

x
?
Solved

Scanning to network folder on canon image runner if400

Posted on 2016-08-01
7
Medium Priority
?
41 Views
Last Modified: 2016-09-02
Good afternoon. Trying to add addresses in a canon image runner if400 to scan to folder shares on a Windows server. The domain is: cl.local the destination folder is \\cl-1\username\scans the admin account is: cl-1\administrator

I set the hostname as cl.local
Folder path is the destination of the scans
I set the username as the administrator.

Result is the file fails to send. Any help is appreciated. Thanks.
0
Comment
Question by:Jeff Goldbort
  • 3
  • 3
6 Comments
 
LVL 15

Expert Comment

by:LockDown32
ID: 41738106
The HostName should be the share. The path should be the path from there. The IR we have they just used the HostName (a combination of the sharename and the path) and left the path blank. Either way is acceptable.
0
 

Author Comment

by:Jeff Goldbort
ID: 41738135
Ok tried that. Made the hostname, the share path and removed the folder path. Username is : cl\username. Still doesn't want to send. Weird.
0
 
LVL 15

Expert Comment

by:LockDown32
ID: 41738137
don't use cl\username. Just username. I thought it odd that you didn't have to use the domain but you don't.
0
Industry Leaders: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 

Author Comment

by:Jeff Goldbort
ID: 41738138
Thanks. That doesn't seem to make a difference. Odd.
0
 
LVL 15

Expert Comment

by:LockDown32
ID: 41738232
Here is a screen shot of an Address Book entry. Might help. GSM01 is the server, $Redirected is the redirected folder share. So this one is set up to go to a "Scans" folders in "My Documents" for Minda. I set up a user named IR3235 and gave that user full access to the scans folder for this user. You do set the username and password as an account with permission to the directory right?
Capture.PNG
0
 

Accepted Solution

by:
Jeff Goldbort earned 0 total points
ID: 41738282
Thank you. In the end I needed to use the administrator domain account. Also I had to remove all the \ preceding the file path. The domain was also specified separately in this case. Thanks for your ideas.
0

Featured Post

Become an Android App Developer

Ready to kick start your career in 2018? Learn how to build an Android app in January’s Course of the Month and open the door to new opportunities.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

If you use a Brother DCP 130C or similar Brother printer, at some point you might encounter the following problem: after you change the ink cartridge, the printer displays an "ink empty" message. Sometimes you just need to follow the instructions…
When I recently replaced my image transfer kit on my office HP color laserjet 5550dn printer, I had a slight problem.  The left bracket that holds the transfer kit got stuck in the upright locked position instead of being at a 45 degree angle facing…
In an interesting question (https://www.experts-exchange.com/questions/29008360/) here at Experts Exchange, a member asked how to split a single image into multiple images. The primary usage for this is to place many photographs on a flatbed scanner…
In a question here at Experts Exchange (https://www.experts-exchange.com/questions/29062564/Adobe-acrobat-reader-DC.html), a member asked how to create a signature in Adobe Acrobat Reader DC (the free Reader product, not the paid, full Acrobat produ…
Suggested Courses

580 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question