Andre P
asked on
Exchange 2007 - How to prevent mail from an internal user from being marked as SPAM
We have one user who sends email to all staff. This email is ending up marked as Spam . It should not be .
How do I prevent this ?
How do I prevent this ?
Hello
If you do-not want your sender to be marked as spam then simply
Go to inbox >> right click on the mail >> Junk E-mail >> Never block sender's domain.
Or
Go to inbox >> right click on the mail >> Junk E-mail >>Junk E-mail options >> Safe senders >> Add the domain.
Thanks & Regards
Clark Kent
If you do-not want your sender to be marked as spam then simply
Go to inbox >> right click on the mail >> Junk E-mail >> Never block sender's domain.
Or
Go to inbox >> right click on the mail >> Junk E-mail >>Junk E-mail options >> Safe senders >> Add the domain.
Thanks & Regards
Clark Kent
Could you post the internet header of that email? Internal mail shall have scl=-1
If the internal mail consider as junk, the scl must 9 then we have to why that happen?
The sender configured his outlook as pop or imap or mapi (https for exchange 2013). What antivirus/antispam software that used or install on exchange server
If the internal mail consider as junk, the scl must 9 then we have to why that happen?
The sender configured his outlook as pop or imap or mapi (https for exchange 2013). What antivirus/antispam software that used or install on exchange server
ASKER
There is no antivirus on the server . There is a spam filtering service .
here is the lower half of the header
.Subject: *** SPAM ***Tand L
Thread-Index: AdHs23yyGkysBSHgQKqPk+JGYL MApQ==
Message-ID: <8F0079D5061B394E92D538EA7 F9438>
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-Exchange-Organization -SCL: -1
X-MS-TNEF-Correlator: <8F0079D5061B394E92D538EA7 F94389A010 880557>
MIME-Version: 1.0
X-Avast-Antispam: spam, score=98
X-Original-Content-Type: application/ms-tnef
X-Auto-Response-Suppress: DR, OOF, AutoReply
here is the lower half of the header
.Subject: *** SPAM ***Tand L
Thread-Index: AdHs23yyGkysBSHgQKqPk+JGYL
Message-ID: <8F0079D5061B394E92D538EA7
Accept-Language: en-US
Content-Language: en-US
X-MS-Has-Attach:
X-MS-Exchange-Organization
X-MS-TNEF-Correlator: <8F0079D5061B394E92D538EA7
MIME-Version: 1.0
X-Avast-Antispam: spam, score=98
X-Original-Content-Type: application/ms-tnef
X-Auto-Response-Suppress: DR, OOF, AutoReply
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
If you can see the anti-spam agents in Exchange, modify the sender filter to allow the user and it will keep messages from them getting flagged.