Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies. Only from Platform Scholar.
Solved
Email autodiscover issue
Posted on 2016-08-01
I have migrated a number of email addresses to the Office 365 platform. Occasionally some of the email accounts can't connect to the 0365 exchange server. If I do a test connection it looks for the local exchange server. If I do an nslookup for autodiscover@domainname on the same pc it finds the outlook.com ok.
If I replace the dns settings on the client pc from the internal dns server to an external (say google.com) it connects fine.
On the local dns server there is not autodiscover settings that I can find. Could the autodiscover settings be configured where the domain is hosted?
If I replace the dns settings on the client pc from the internal dns server to an external (say google.com) it connects fine.
On the local dns server there is not autodiscover settings that I can find. Could the autodiscover settings be configured where the domain is hosted?
[X]
Welcome to Experts Exchange
Add your voice to the tech community where 5M+ people just like you are talking about what matters.
- Help others & share knowledge
- Earn cash & points
- Learn & ask questions
3 Comments
Active 7 days ago
Hi,
This error occurs cause of Autodiscover Issue, where the Outlook Profile has cached in Registry.
Just go through Below Link to know the resolution process to the Error.
https://support.microsoft.com/en-us/kb/3073002
This error occurs cause of Autodiscover Issue, where the Outlook Profile has cached in Registry.
Just go through Below Link to know the resolution process to the Error.
https://support.microsoft.com/en-us/kb/3073002
Active 1 day ago
Hello
This didn't work unfortunately. After the reboot it reverted back to looking at the old auto discovery settings were still showing in the outlook connectivity test
This didn't work unfortunately. After the reboot it reverted back to looking at the old auto discovery settings were still showing in the outlook connectivity test
Active 1 day ago
Your CAS server may be pointing to the on premise setup. Use this command
Set-ClientAccessServer –Identity “YourCASservername” –AutoDiscoverServiceIntern
This command removes on premise information for Autodiscovery.
Good read below
ref link:http://prakash-nimmala.blogspot.com/2014/10/outlook-clients-are-still-pointing-to.html
Set-ClientAccessServer –Identity “YourCASservername” –AutoDiscoverServiceIntern
This command removes on premise information for Autodiscovery.
Good read below
ref link:http://prakash-nimmala.blogspot.com/2014/10/outlook-clients-are-still-pointing-to.html
Featured Post
Question has a verified solution.
If you are experiencing a similar issue, please ask a related question
Microsoft has changed the look and feel of Azure AD and Microsoft account sign-in pages so that you will have a more unified look and feel when moving between the two interfaces.
On September 18, Experts Exchange launched the first installment of the Help Bell, a new feature for Premium Members, Team Accounts, and Qualified Experts. The Help Bell will serve as an additional tool to help teams increase question visibility.
Migrating to Microsoft Office 365 is becoming increasingly popular for organizations both large and small. If you have made the leap to Microsoft’s cloud platform, you know that you will need to create a corporate email signature for your Office 365…
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory.
NOTE: For Outlook 2016 and 2013 perform the exact same steps.
Open a new email: Click the New email button in Outlook.
Start typing the address: …
Suggested Courses
Course of the Month10 days, 17 hours left to enroll
719 members asked questions and received personalized solutions in the past 7 days.
Join the community of 500,000 technology professionals and ask your questions.