Solved

Email autodiscover issue

Posted on 2016-08-01
3
99 Views
Last Modified: 2016-08-08
I have migrated a number of email addresses to the Office 365 platform. Occasionally some of the email accounts can't connect to the 0365 exchange server. If I do a test connection it looks for the local exchange server. If I do an nslookup for autodiscover@domainname on the same pc it finds the outlook.com ok.
If I replace the dns settings on the client pc from the internal dns server to an external (say google.com) it connects fine.
On the local dns server there is not autodiscover settings that I can find. Could the autodiscover settings be configured where the domain is hosted?
0
Comment
Question by:James Danahay
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
3 Comments
 
LVL 11

Expert Comment

by:Tej Pratap Shukla ~Dexter
ID: 41738479
Hi,
This error occurs cause of Autodiscover Issue, where the Outlook Profile has cached in Registry.
Just go through Below Link to know the resolution process to the Error.
https://support.microsoft.com/en-us/kb/3073002
0
 

Author Comment

by:James Danahay
ID: 41738773
Hello

This didn't work unfortunately. After the reboot it reverted back to looking at the old auto discovery settings were still showing in the outlook connectivity test
0
 
LVL 16

Accepted Solution

by:
FOX earned 500 total points
ID: 41739008
Your CAS server may be pointing to the on premise setup.  Use this command

Set-ClientAccessServer –Identity “YourCASservername” –AutoDiscoverServiceInternalUri $NULL

This command removes on premise information for Autodiscovery.

Good read below
ref link:http://prakash-nimmala.blogspot.com/2014/10/outlook-clients-are-still-pointing-to.html
0

Featured Post

SendBlaster Pro 4 - Bulk Email Sending Software

SendBlaster 4 Pro - Best Bulk Emailing Sending Software
Automatic Subscribe / Unsubscribe Processing
Great for Newsletters & Mass Mailings
Optional HTML & Text Composition
Integration with Google Features
Built in Spam Score Checking
Free Professional Templates - Feature Packed!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article aims to explain the working of CircularLogArchiver. This tool was designed to solve the buildup of log file in cases where systems do not support circular logging or where circular logging is not enabled
This article explains how to install and use the NTBackup utility that comes with Windows Server.
This video discusses moving either the default database or any database to a new volume.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…

751 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question