I have migrated a number of email addresses to the Office 365 platform. Occasionally some of the email accounts can't connect to the 0365 exchange server. If I do a test connection it looks for the local exchange server. If I do an nslookup for autodiscover@domainname on the same pc it finds the outlook.com ok.
If I replace the dns settings on the client pc from the internal dns server to an external (say google.com) it connects fine.
On the local dns server there is not autodiscover settings that I can find. Could the autodiscover settings be configured where the domain is hosted?
OutlookMicrosoft 365Exchange
Last Comment
FOX
8/22/2022 - Mon
Tej Pratap Shukla ~Dexter
Hi,
This error occurs cause of Autodiscover Issue, where the Outlook Profile has cached in Registry.
Just go through Below Link to know the resolution process to the Error. https://support.microsoft.com/en-us/kb/3073002
James Danahay
ASKER
Hello
This didn't work unfortunately. After the reboot it reverted back to looking at the old auto discovery settings were still showing in the outlook connectivity test
This error occurs cause of Autodiscover Issue, where the Outlook Profile has cached in Registry.
Just go through Below Link to know the resolution process to the Error.
https://support.microsoft.com/en-us/kb/3073002