Hello, I see that there has been several questions submitted about the HP laptops, etc. So I will ask my question.
I have a dv8t; my problem is with the battery.
I replaced the original battery because it had expired. When I got the new battery, I simply slapped it on (with one exception).
I assumed that it would be charged and did not pay any mind to it. Well it now appears that it has not been charging.
I changed the battery/power saving, usage settings on Window 10 in order for it to be always on. I was hoping this would charge it, but it did not. In fact the 4% I did have, is now 0%.
Tonight I'll try running the diagnostics. Meanwhile I would like to ask is this; the exception I mentioned is that when I was replacing the battery, I broke the "release clip." The release clip is to pop the battery when removing it. I can pop the battery by using a screwdriver. My question is; might this be affecting the ability for the battery to charge. I do not think it would. The battery is on secure and tight.
Thank you for reading all of this verbiage.