Canon image runner print jobs fail sporatically

if it is a network printer you may replace the cable which connects the printer to the switch. a bad cable causes the ethernet packages sent to the printer to become corrupted. the printer then either requests a new package from tcp/ip what leads to delays or cancels the request. the latter means that the job remained in the spooler's queue and it depends on the configuration when the spooler sends the job again. normally it only would send if the printer's status is 'online' what again might be spoiled by a bad connectivity.

note, if the printer and the office computers are not connected to the same switch, a bad connectivity also could be caused by a bad network configuration.

Sara

The printer is connected to the network thru wireless so ethernet would not be the issue in this case but i agree that if cable to switch were bad that it could cause problems as i have actually experienced that in the past.  Also in regard to clearing C:\Windows\System32\spool\PRINTERS on print server, the canon doesnt use a print server to connect to clients.  It is wireless as i mentioned and when the canon support tech installed the printer in the office he assigned it a static ip address so it is visible using that ip address but when we set up the client pcs we just ran the setup from the canon cd and it would recognize the printer from the network and identified the static ip as well.

Sounds good will give the repeater a try