Hi, in one of our offices they got a canon image runner printer and for some reason when they print it sometimes doesn't print and then other users can't print to it. Also sometimes the original print job comes out from the printer like 2hrs later. It's hard to replicate the issue so it's difficult to isolate what's causing it. Is there an event log I should be looking at on the pcs? Thanks
note, if the printer and the office computers are not connected to the same switch, a bad connectivity also could be caused by a bad network configuration.