Solved

Adobe Acrobat DC "Out of Memory"

Posted on 2016-08-02
7
913 Views
Last Modified: 2016-09-05
We have performed fresh installs of Windows 10 on user's computers that were previously running Windows 7.

We have also loaded and activated Adobe Acrobat DC on these computers.

Acrobat DC is claiming it is out of memory even though every system has more than 50% available when this warning occurs. Most only open 3 pdfs and this happens and continually annoys them.

What can be done to fix this issue?
0
Comment
Question by:Knowledgeable
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 55

Assisted Solution

by:McKnife
McKnife earned 250 total points
ID: 41739909
We have no problems with Acrobat XI (not DC) on 10, several installations. Did you already update your DC version? DC came out long before win10, maybe it needs updates to function properly.
0
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41739929
I have Adobe Acrobat DC running here on my Windows 10 Pro 64-bit machine (just now Version 1607). It is running fine and was running fine.

1. Try a complete uninstall / reinstall of Adobe DC.
2. Run SFC /SCANNOW to check for Windows errors.
3. Look for legacy or conflicting software.
0
 
LVL 95

Accepted Solution

by:
John Hurst earned 250 total points
ID: 41739948
Let us know. Upgrading from Windows 7 to Windows 10 can be problematic.

Take one of the computers, go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10 

Click on Upgrade to Windows 10 (even though running Windows 10), allow drivers to upgrade and then choose the options to Keep Data and Keep Applications.

Allow Windows 10 to reinstall, all will be kept, and then let us know.
0
Turn Insights Into Action

You’ve already invested in ITSM tools, chat applications, automation utilities, and more. Fortify these solutions with intelligent communications so you can drive business processes forward.

With xMatters, you'll never miss a beat.

 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41740040
Also, big update to Adobe Acrobat DC just now (and Reader as well). I am now on Windows 10 1607 Build 14393 and I do not know if that caused or is related to the Adobe update, but it did come after the Windows update.
0
 
LVL 95

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41758754
@Knowledgeable - Any update on our comments. I have no issues with Adobe.
0
 

Author Comment

by:Knowledgeable
ID: 41761742
I'll be working on this again next week.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41780866
Please let us know as the question has come up as abandoned.
0

Featured Post

Secure Your WordPress Site: 5 Essential Approaches

WordPress is the web's most popular CMS, but its dominance also makes it a target for attackers. Our eBook will show you how to:

Prevent costly exploits of core and plugin vulnerabilities
Repel automated attacks
Lock down your dashboard, secure your code, and protect your users

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Create a Windows 10 custom Image with custom task bar and custom start menu using XML for deployment.
An introduction to the wonderful sport of Scam Baiting.  Learn how to help fight scammers by beating them at their own game. This great pass time helps the world, while providing an endless source of entertainment. Enjoy!
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.

696 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question