Solved

Adobe Acrobat DC "Out of Memory"

Posted on 2016-08-02
7
618 Views
Last Modified: 2016-09-05
We have performed fresh installs of Windows 10 on user's computers that were previously running Windows 7.

We have also loaded and activated Adobe Acrobat DC on these computers.

Acrobat DC is claiming it is out of memory even though every system has more than 50% available when this warning occurs. Most only open 3 pdfs and this happens and continually annoys them.

What can be done to fix this issue?
0
Comment
Question by:Knowledgeable
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 5
7 Comments
 
LVL 54

Assisted Solution

by:McKnife
McKnife earned 250 total points
ID: 41739909
We have no problems with Acrobat XI (not DC) on 10, several installations. Did you already update your DC version? DC came out long before win10, maybe it needs updates to function properly.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41739929
I have Adobe Acrobat DC running here on my Windows 10 Pro 64-bit machine (just now Version 1607). It is running fine and was running fine.

1. Try a complete uninstall / reinstall of Adobe DC.
2. Run SFC /SCANNOW to check for Windows errors.
3. Look for legacy or conflicting software.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 250 total points
ID: 41739948
Let us know. Upgrading from Windows 7 to Windows 10 can be problematic.

Take one of the computers, go to the Media Creation Link

https://www.microsoft.com/en-us/software-download/windows10 

Click on Upgrade to Windows 10 (even though running Windows 10), allow drivers to upgrade and then choose the options to Keep Data and Keep Applications.

Allow Windows 10 to reinstall, all will be kept, and then let us know.
0
Independent Software Vendors: We Want Your Opinion

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41740040
Also, big update to Adobe Acrobat DC just now (and Reader as well). I am now on Windows 10 1607 Build 14393 and I do not know if that caused or is related to the Adobe update, but it did come after the Windows update.
0
 
LVL 94

Assisted Solution

by:John Hurst
John Hurst earned 250 total points
ID: 41758754
@Knowledgeable - Any update on our comments. I have no issues with Adobe.
0
 

Author Comment

by:Knowledgeable
ID: 41761742
I'll be working on this again next week.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41780866
Please let us know as the question has come up as abandoned.
0

Featured Post

Free Tool: Path Explorer

An intuitive utility to help find the CSS path to UI elements on a webpage. These paths are used frequently in a variety of front-end development and QA automation tasks.

One of a set of tools we're offering as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Learn how to PXE Boot both BIOS & UEFI machines with DHCP Policies and Custom Vendor Classes
In previous parts of this Nano Server deployment series, we learned how to create, deploy and configure Nano Server as a Hyper-V host. In this part, we will look for a clustering option. We will create a Hyper-V cluster of 3 Nano Server host nodes w…
Hi friends,  in this video  I'll show you how new windows 10 user can learn the using of windows 10. Thank you.
I designed this idea while studying technology in the classroom.  This is a semester long project.  Students are asked to take photographs on a specific topic which they find meaningful, it can be a place or situation such as travel or homelessness.…

733 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question