Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Unable to set OOO - "Server is currently available" - after domain password change

Posted on 2016-08-03
2
26 Views
Last Modified: 2016-08-03
See this a lot. After user changes domain password the following seems to occur:-

1. Get this error when attempting to set OOO.
2. Occasionally, they get pop-ups in outlook asking for logon credentials.

If you do, test connection status in outlook, then reconnect, it asks for login credentials.

In all cases, after a few days it starts to work ok again. Its as if something is updating.

Any ideas?
0
Comment
Question by:paulfoel
2 Comments
 
LVL 12

Accepted Solution

by:
Benjamin Voglar earned 500 total points
ID: 41740272
Sometime if Outlook have no connection to the CAS (patching Exchenge) or users worked at home, Outlook ask for credentials.

Users usually store their credentials. The problem occurs when they need  to change their password.

The solution:

User or admins have to delete the old password from to credantial manager.

https://wikis.utexas.edu/display/MSBTech/Clear+Outlook+Cached+Credentials+in+Windows+Credential+Manager
0
 
LVL 1

Author Closing Comment

by:paulfoel
ID: 41740539
Excellent. Worked 1st time.
0

Featured Post

Best Practices: Disaster Recovery Testing

Besides backup, any IT division should have a disaster recovery plan. You will find a few tips below relating to the development of such a plan and to what issues one should pay special attention in the course of backup planning.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

This article lists the top 5 free OST to PST Converter Tools. These tools save a lot of time for users when they want to convert OST to PST after their exchange server is no longer available or some other critical issue with exchange server or impor…
Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
The video tutorial explains the basics of the Exchange server Database Availability groups. The components of this video include: 1. Automatic Failover 2. Failover Clustering 3. Active Manager
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question