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Unable to set OOO - "Server is currently available" - after domain password change

Posted on 2016-08-03
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Last Modified: 2016-08-03
See this a lot. After user changes domain password the following seems to occur:-

1. Get this error when attempting to set OOO.
2. Occasionally, they get pop-ups in outlook asking for logon credentials.

If you do, test connection status in outlook, then reconnect, it asks for login credentials.

In all cases, after a few days it starts to work ok again. Its as if something is updating.

Any ideas?
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Question by:paulfoel
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Accepted Solution

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Benjamin Voglar earned 2000 total points
ID: 41740272
Sometime if Outlook have no connection to the CAS (patching Exchenge) or users worked at home, Outlook ask for credentials.

Users usually store their credentials. The problem occurs when they need  to change their password.

The solution:

User or admins have to delete the old password from to credantial manager.

https://wikis.utexas.edu/display/MSBTech/Clear+Outlook+Cached+Credentials+in+Windows+Credential+Manager
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Author Closing Comment

by:paulfoel
ID: 41740539
Excellent. Worked 1st time.
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