Solved

Unable to set OOO - "Server is currently available" - after domain password change

Posted on 2016-08-03
2
29 Views
Last Modified: 2016-08-03
See this a lot. After user changes domain password the following seems to occur:-

1. Get this error when attempting to set OOO.
2. Occasionally, they get pop-ups in outlook asking for logon credentials.

If you do, test connection status in outlook, then reconnect, it asks for login credentials.

In all cases, after a few days it starts to work ok again. Its as if something is updating.

Any ideas?
0
Comment
Question by:paulfoel
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 12

Accepted Solution

by:
Benjamin Voglar earned 500 total points
ID: 41740272
Sometime if Outlook have no connection to the CAS (patching Exchenge) or users worked at home, Outlook ask for credentials.

Users usually store their credentials. The problem occurs when they need  to change their password.

The solution:

User or admins have to delete the old password from to credantial manager.

https://wikis.utexas.edu/display/MSBTech/Clear+Outlook+Cached+Credentials+in+Windows+Credential+Manager
0
 
LVL 1

Author Closing Comment

by:paulfoel
ID: 41740539
Excellent. Worked 1st time.
0

Featured Post

Does Powershell have you tied up in knots?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you have clients or friends from around the world, it becomes a challenge to arrange a meeting or effectively manage your time. This is where Outlook's capability to show 2 time zones in one calendar comes in handy.
In-place Upgrading Dirsync to Azure AD Connect
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

756 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question