Avatar of Olaf Berli
Olaf Berli
Flag for Norway asked on

Win 2008 server lost access to network router

Have a Win2008 server in a small LAN. It is running as a domain controller and is also running an email server. LAN is connected to Internet via a ZyWALL router (192.168.1.1), and it has worked well for a long time. Yesterday I noticed that the server seemed to not access the Internet anymore (mail server failed dns lookups to external dns). Inbound emails work fine (the server responds to external requests).

Investigation showed that the server doesn't "see" the router.
I'm able to ping the router from other devices in the LAN. From the server I'm able to ping all other addresses - except the router address. From PCs in the LAN I'm able to ping the server's IP address. This tells me that there may be something that prevent the server to access the router. Have checked the routing tables, and the address 0.0.0.0 is routed to the correct address (192.168.1.1).

Expect that there may be some process or service that prevents the server from accessing the rouer's IP addres, but I'm not able to fine what it is. The server is running Malwarebytes to prevent attacks and malware. Have tried to disable it, but not sure if I've done it right.

Are there any other steps to take in order to solve this problems?  Thanks!
Windows Server 2008Networking ProtocolsRoutersInternet Protocols

Avatar of undefined
Last Comment
Olaf Berli

8/22/2022 - Mon
SOLUTION
Michael Pfister

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Olaf Berli

ASKER
I can't see anything on the ZyWall that should create this problem. Have made a short log on it while running a ping on the server. It seems like the router sees the request, but doesn't respond. Have attached a screendump from Wireshark that displays the router log file.
wireshark.pdf
ASKER CERTIFIED SOLUTION
Lee W, MVP

THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
See Pricing Options
Start Free Trial
GET A PERSONALIZED SOLUTION
Ask your own question & get feedback from real experts
Find out why thousands trust the EE community with their toughest problems.
Olaf Berli

ASKER
Good idea!  Put in an older ZyWall 2+ and it works just as it should. Server pings the router ok and the server is able to access the internet. Need to find out why that other ZyWall didn't respond.... Haven't seen any setting that should "ban" local units....  Anyway - thanks a lot!
Olaf Berli

ASKER
Thanks!
Experts Exchange has (a) saved my job multiple times, (b) saved me hours, days, and even weeks of work, and often (c) makes me look like a superhero! This place is MAGIC!
Walt Forbes