troubleshooting Question

Deleting SMTP

Avatar of c00kie88
c00kie88Flag for Australia asked on
Microsoft 365Exchange
6 Comments3 Solutions85 ViewsLast Modified:
Hi all,

I have created an AD account (Bobt James) + exchange mailbox (SBS 2011) with incorrect Firstname. I have updated and it has shown correct first name (Bob James)

Recently we have migrated our exchange to office365 and uses Dirsyc to sync our AD account when we do the initial setup.

When i go to O365 admin console, find Bob James it shows email address alias Bobt.James@XXus.onmicrosoft.com

When i go to Exchange Admin Center and find Bob james > edit properties > email address > i can see there is SMTP: Bobt.James@XXXus.onmicrosoft.com and i'm unable to delete it since the object syncs from on premises organization.

How do i delete this? I go to Attribute editor for this AD user using ADSIEdit, i could not find any entries.  Where else can i find it?



Thank you
ASKER CERTIFIED SOLUTION
Todd Nelson
Systems Administrator

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