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Avatar of Eprs_Admin
Eprs_Admin🇦🇹

Server 2012 R2 RDP sessions suddenly asking for smart card
Hi Experts,

since two days I have this issue on some servers.
These Servers are all WIN2012R2 and virtulized.

When I want to log in with my domain user account, it also asked for a smart card.

Do you have any ideas to prevent this ?

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Avatar of KimputerKimputer

On your remote desktop connection settings, do "Show More options", then tab Local Resources, More, uncheck Smart cards option. Save this profile, and you'll never face the smart card prompt again.

Another way is to go the RDS server properties, Session Collections, and for the Client Settings, uncheck the Smart cards option.
Avatar of Eprs_AdminEprs_Admin🇦🇹

ASKER

Ok this works for RDP directly.
But I use a third party tool for remote desktop sessions -> mRemoteNG

Where to set this option for ever ?
Avatar of KimputerKimputer

If you don't want the software to set it, set it at the server side (RDS server properties, Session Collections, and for the Client Settings, uncheck the Smart cards option.)
Obviously, if the software doesn't listen to the restrictions set, I can't really help you, only the makers of mRemoteNG can.
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Avatar of Eprs_AdminEprs_Admin🇦🇹

ASKER

Can you show me where at the server side I can set it ?
Avatar of KimputerKimputer

RDS server properties, Session Collections, Client Settings, Edit properties, uncheck the Smart cards option.
Avatar of Eprs_AdminEprs_Admin🇦🇹

ASKER

ok,
but where are these settings on my server ?
Where to change it ?
Can you guide me please ?
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Avatar of KimputerKimputer

On the server, start Server Manager > RDS server properties, Session Collections, Client Settings, Edit properties, uncheck the Smart cards option.
Avatar of Eprs_AdminEprs_Admin🇦🇹

ASKER

I use WIN2012R2.
Sorry, when I connect to my Server Manager there is no option to click RDS server Properties !!
On LOCAL SERVER I just have Remote Management and Remote Desktop and here are no settings for a smart card.

Where are the settings exactly, maybe you give me a screenshot.
Avatar of KimputerKimputer

If the Server Manager doesn't display the RDS Server properties (probably because it's another server), then ADD the server first. Upper right corner Manage > Add servers.
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Avatar of Eprs_AdminEprs_Admin🇦🇹

ASKER

I am logged on to my server and on this server I want to change the settings.
Not on another server.

This is just a print server and when I login via RDP I get the message ...use a smart card....
With the administrator I can login but now with personal admin account.

Where do I change the settings.
Can you make ascreenshot ?
ASKER CERTIFIED SOLUTION
Avatar of KimputerKimputer

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