Solved

Internet Explorer Has Stopped Working

Posted on 2016-08-04
8
75 Views
Last Modified: 2016-08-05
I've searched everywhere trying to find a solution, tried a bunch of different things, and nothing has solved the problem. It's all over the Internet and appears clear that this is a universal problem, not a local machine problem. Certainly after all this time, someone must have found a solution. Desperate to get IE working again.
0
Comment
Question by:slegy
  • 4
  • 4
8 Comments
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41742696
The first thing I do for this issue is a FULL reset of IE. Tools, Internet Options, Advanced, Reset button. This clears security settings to default, passwords, temporary files and so on.

Do this, restart (you must) and then run SFC /SCANNOW from an admin command prompt. Allow it to complete and test.

If you still have issues, make a new, test, Windows User Profile (Account). Log into the new Windows Account and test IE in the new account.
1
 

Author Comment

by:slegy
ID: 41742887
I'd tried this route once before. Mysteriously,  when I try to run SFC /SCANNOWI get the the error message: Windows cannot find SFC /SCANNOW. I'm sure I've been able to run this in the past but possibly on my other machine. Running Windows 10.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41742900
Windows 10 has SFC.  Did you open cmd.exe with Run as Administrator to run the command?
0
Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

 

Author Comment

by:slegy
ID: 41742908
Just figured out how to run it. Will follow your suggestions through to completion.
0
 

Author Comment

by:slegy
ID: 41744525
scannow did not find any problems. I did create a new profile and under that new profile IE works. However, it is just too much aggravation and time involved to re-establish everything under a new profile. There must be another solution to this problem.
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41744541
Nope. If the Windows profile is damaged then your only recourse is to create a new profile or re-install Windows.
0
 

Author Closing Comment

by:slegy
ID: 41744636
This sucks! Another Microsoft deficiency. Argh.....
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41744641
I have had lots of IE bugs, but by now (Windows 10 Version 1607) they have figured much out and fixed much.

Thanks.
0

Featured Post

On Demand Webinar - Networking for the Cloud Era

This webinar discusses:
-Common barriers companies experience when moving to the cloud
-How SD-WAN changes the way we look at networks
-Best practices customers should employ moving forward with cloud migration
-What happens behind the scenes of SteelConnect’s one-click button

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Need helpful information on avoiding losing your Bitcoins to scammers, hackers, or data loss? This article discusses risks of working with Bitcoins and is a follow up to my previous article (http://www.experts-exchange.com/Software/Internet_Email…
How can MDaemon MRK files and MSG files work together? We can also say that, how worldclient and Outlook connecter works, using both application collectively you can view your mails, contacts, calendar, task, notes. In this article you can unders…
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question