Want to win a PS4? Go Premium and enter to win our High-Tech Treats giveaway. Enter to Win

x
?
Solved

Internet Explorer Has Stopped Working

Posted on 2016-08-04
8
Medium Priority
?
97 Views
Last Modified: 2016-08-05
I've searched everywhere trying to find a solution, tried a bunch of different things, and nothing has solved the problem. It's all over the Internet and appears clear that this is a universal problem, not a local machine problem. Certainly after all this time, someone must have found a solution. Desperate to get IE working again.
0
Comment
Question by:slegy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 4
8 Comments
 
LVL 98

Accepted Solution

by:
John Hurst earned 2000 total points
ID: 41742696
The first thing I do for this issue is a FULL reset of IE. Tools, Internet Options, Advanced, Reset button. This clears security settings to default, passwords, temporary files and so on.

Do this, restart (you must) and then run SFC /SCANNOW from an admin command prompt. Allow it to complete and test.

If you still have issues, make a new, test, Windows User Profile (Account). Log into the new Windows Account and test IE in the new account.
1
 

Author Comment

by:slegy
ID: 41742887
I'd tried this route once before. Mysteriously,  when I try to run SFC /SCANNOWI get the the error message: Windows cannot find SFC /SCANNOW. I'm sure I've been able to run this in the past but possibly on my other machine. Running Windows 10.
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41742900
Windows 10 has SFC.  Did you open cmd.exe with Run as Administrator to run the command?
0
Free Tool: ZipGrep

ZipGrep is a utility that can list and search zip (.war, .ear, .jar, etc) archives for text patterns, without the need to extract the archive's contents.

One of a set of tools we're offering as a way to say thank you for being a part of the community.

 

Author Comment

by:slegy
ID: 41742908
Just figured out how to run it. Will follow your suggestions through to completion.
0
 

Author Comment

by:slegy
ID: 41744525
scannow did not find any problems. I did create a new profile and under that new profile IE works. However, it is just too much aggravation and time involved to re-establish everything under a new profile. There must be another solution to this problem.
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41744541
Nope. If the Windows profile is damaged then your only recourse is to create a new profile or re-install Windows.
0
 

Author Closing Comment

by:slegy
ID: 41744636
This sucks! Another Microsoft deficiency. Argh.....
0
 
LVL 98

Expert Comment

by:John Hurst
ID: 41744641
I have had lots of IE bugs, but by now (Windows 10 Version 1607) they have figured much out and fixed much.

Thanks.
0

Featured Post

New feature and membership benefit!

New feature! Upgrade and increase expert visibility of your issues with Priority Questions.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

I didn’t use eM Client for long when I decided to swap to Outlook 2016. The reason for the switch is that it started asking for payment to continue some of its services after one month.   The problems I faced when I didn’t pay were:   I was not …
It’s a strangely common occurrence that when you send someone their login details for a system, they can’t get in. This article will help you understand why it happens, and what you can do about it.
This tutorial gives a high-level tour of the interface of Marketo (a marketing automation tool to help businesses track and engage prospective customers and drive them to purchase). You will see the main areas including Marketing Activities, Design …
In this Experts Exchange video Micro Tutorial, I'm going to show how small business owners who use Google Apps can save money by setting up what is called a catch-all email address in their Gmail accounts. By using the catch-all feature, small busin…
Suggested Courses

618 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question