troubleshooting Question

Error 0x80028CA0 when copying documents folder to backup drive

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SivFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 10
23 Comments1 Solution4176 ViewsLast Modified:
I have a client who wants to back up his documents from his hard drive to an external USB backup disk.
When he does the copy and paste he gets an error: 0x80028CA0 strangely after acknowledging the error it then carries on copying the file.
When I google this error I seem to get a load of scam sites offering fixit programs that appear to be Microsoft but actually aren't.  Does anyone know what the actual issue is?
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