troubleshooting Question

Error 0x80028CA0 when copying documents folder to backup drive

Avatar of Siv
SivFlag for United Kingdom of Great Britain and Northern Ireland asked on
Windows 10
23 Comments1 Solution4176 ViewsLast Modified:
Hi,
I have a client who wants to back up his documents from his hard drive to an external USB backup disk.
When he does the copy and paste he gets an error: 0x80028CA0 strangely after acknowledging the error it then carries on copying the file.
When I google this error I seem to get a load of scam sites offering fixit programs that appear to be Microsoft but actually aren't.  Does anyone know what the actual issue is?
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