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Windows 10 Blocking Incoming from Cisco VPN

Posted on 2016-08-04
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Last Modified: 2016-08-10
Desktop is Windows 10 and I have several shared drives.  Shares work fine when I'm on the same network.  When outside the network, connected back through a Cisco VPN all shares are blocked.  If I turn off the Windows Firewall shares are available.  Need some help on how to make these available without turning off the firewall.
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Question by:tparrett
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Expert Comment

by:Edward Pamias
ID: 41743165
I was reading something about NAP, Network Access Protection Enforcement for VPN. Do you have this enabled?
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Author Comment

by:tparrett
ID: 41743168
Have never heard of this...so I'm thinking no.
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Expert Comment

by:Edward Pamias
ID: 41743169
According to what I am reading its installed on the server.
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Author Comment

by:tparrett
ID: 41743171
The machine I'm trying to connect to is a Windows 10 desktop not a server.  The machine I'm connecting from is another Windows 10 with the Cisco VPN connection.
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Expert Comment

by:Edward Pamias
ID: 41743182
And the Windows 10 machine is on a domain???
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Author Comment

by:tparrett
ID: 41743187
no
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Expert Comment

by:Edward Pamias
ID: 41743190
Are you allowing Windows File sharing on your firewall?
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Author Comment

by:tparrett
ID: 41743211
Yes - it works fine when I'm in the network...the problem is only when I'm outside the network.
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Expert Comment

by:Edward Pamias
ID: 41743214
Next test, can you go to the command prompt and ping the server? Let me know if it pings.
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Author Comment

by:tparrett
ID: 41743222
just to clarify - - not a server....it's a workstation and no I can't ping.
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Expert Comment

by:Edward Pamias
ID: 41743226
You mentioned shared drives? Where are they located? For me they are located on a server?
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Author Comment

by:tparrett
ID: 41743228
I have multiple drives in my Windows 10 desktop computer that are shared.
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Expert Comment

by:Edward Pamias
ID: 41743233
Ahhhhh ok. I was not clear where they were. Can you tell me the steps on how you remote to this Windows 10 PC? DO you use VPN then RDP to the machine?
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Author Comment

by:tparrett
ID: 41743310
I connect to the VPN and open File Explorer \\192.168.1.20  from their I navigate to the drive I want.
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Expert Comment

by:Edward Pamias
ID: 41743320
Does the Windows 10 PC use a static IP or DHCP?
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Author Comment

by:tparrett
ID: 41744661
static
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Expert Comment

by:Edward Pamias
ID: 41744667
OK... this seems like an odd fix, can you have someone set up the machine as DHCP reboot, then put it back to static. How come you are not using the hostname?
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Accepted Solution

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tparrett earned 0 total points
ID: 41744824
Fixed the problem - - Went into Firewall Advanced Rules and filtered by File & Print Sharing - - for all the enabled rules (predefined on install) I added the VPN ip network # for Remote IP Address under the Scope tab.  VOILA.  Issued fixed.
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Expert Comment

by:Edward Pamias
ID: 41744826
I did mention the file and print sharing in a previous comment? See above.



Your Comment 2016-08-04 at 15:18:29ID: 41743190

I asked you are you allowing file and print sharing on the file wall.
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Author Closing Comment

by:tparrett
ID: 41750097
Solved the problem without any additional assistance.
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