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Dragon Naturally Speaking Microphone Off

Member_2_7970419
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I am using Dragon Naturally speaking 14 and while the installation went well it heard and created a dictation box upon complete set up i can not get the "transcription source is currently off  - click to turn on"  but no matter what i do i can not get the microphone to turn on.  
thanks
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I'm having a the same problem. Anyone know how to fix this?