Excel freezes when opened on more the one PC

Until now if a user opened Microsoft excel when it was already opened by another user it opened in read only mode. But now in this scenario excel freezes.

Office 2010

Please help
Abraham DeutschIT professionalAsked:
Who is Participating?
JohnBusiness Consultant (Owner)Commented:
1. Do an Office Repair (or if desired uninstall and reinstall).
2. Make a new, test, Windows User Profile (Account). Log into the new Windows Account and test Excel in the new Windows Account.
Abraham DeutschIT professionalAuthor Commented:
If I understand correctly what you are saying is step
1 is if a program is cropped
2 to see if the profile is the issue

Did I get it right, if not please correct me.
JohnBusiness Consultant (Owner)Commented:
Yes that is what I am suggesting.

And of course, these are suggestions to try.
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HuaMin ChenSystem AnalystCommented:
There can not be more than one user opening the same Excel file at the same time, in WRITE mode. You can duplicate the same file for more copies, to have the WRITE mode, at the same time.
JohnBusiness Consultant (Owner)Commented:
We know. The issue is the file opening the second time in Read mode.

From what I remember two people CAN work on the same Excel file at the same time, just not the same cell(s). Unless I am misreading you...
Abraham DeutschIT professionalAuthor Commented:
I think its not the profile as each user has a separate file

[its a environment I've never seen before window 7 ultimate all user connect in with a RDC, but is not a window machine].

I did a window repair but needed a restart to complete need to wait for all user to leave. [office is installed I'm not sure how it works in such type of environment but I assume office is installed only one the admin user as in a server environment that is used with RDC so repairing office at the admin user should work for all if it will do the job].

I notices that outlook indexing does not work. Already restarted window indexing service did not solve.
JohnBusiness Consultant (Owner)Commented:
Thank you for the update.
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