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Out of Office not working

Hi Experts,

I have one exchange server EXCH2007.
We have two domains connected to the same firewall.
Both domains use the same exchange server.

Now with domain1 the OoO assistent is working
But with domain2 the OoO assistent is not working.

Do I have to add something more on my exchange for domain2 ?
1
Eprs_Admin
Asked:
Eprs_Admin
1 Solution
 
xtermieCommented:
Why don't you check if you may have Autodiscovery misconfiguration which can cause such an issue.
Go through the steps provided on Microsoft's KB article.
It has helped me resolve similar issues before.

http://support.microsoft.com/kb/940726

Also useful resources here:
http://www.proexchange.be/blogs/exchange2007/archive/2009/07/14/your-out-of-office-settings-cannot-be-displayed-because-the-server-is-currently-unavailable-try-again-later.aspx

http://www.techemperor.com/2009/05/05/exchange-2007-out-of-office-assistant-server-unavailable/
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Eprs_AdminSystem ArchitectAuthor Commented:
Do I need a trust between both domains to work autodiscover ?
0
 
Eprs_AdminSystem ArchitectAuthor Commented:
because I do not have a trust I just use DNS forwarders.
0
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xtermieCommented:
You can access another domain mailbox over autodiscover as long as you have a valid user id and password for that domain and for that trust is not required

Autodiscover in a multiforest environment needs trust to be set up
0
 
Simon Butler (Sembee)ConsultantCommented:
You don't need a trust to resolve this issue.

You will need internal Autodiscover records. If the clients were on the same domain, then they do a lookup on the domain for Autodiscover information. However as the clients for the second domain are not on the same Forest as Exchange, you will need to setup Autodiscover DNS records on the internal DNS.

Exactly what records depends on the SSL certificate.
If you have Autodiscover.example.com (where example.com is the other domain) then you can just setup an A record pointing to the internal IP address of the Exchange server.
However if you don't have that then you will need to setup an SRV record.
1
 
compdigit44Commented:
The following technet article talks about using the test-outlookwebservices in Exchange 2007

https://technet.microsoft.com/en-us/library/cc539050.aspx

Here is a link from the script gallery to check the overall health of Exchange 2007

https://gallery.technet.microsoft.com/office/Exchange-2007-Health-Check-fb12cad8
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Eprs_AdminSystem ArchitectAuthor Commented:
Hi,

it is a little bit confusing now, one person sasy I need a trust another person says its not needed.
Is it really needed ?

My Autodiscover with Domain1 is working ( where EXCHANGE resides)
But Autodiscover from the other domain is not working.
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Eprs_AdminSystem ArchitectAuthor Commented:
how to setup autodiscover in multiples domain connected to just one exchange server ?
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Eprs_AdminSystem ArchitectAuthor Commented:
Do I need a trust or not ?
In this ticket I have both answers, yes and no.

??
0
 
xtermieCommented:
1

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