Windows 7 Client (using RDP) randomly disconnects from Windows 2012 Server

Happening about once per day on only 1 client PC thus far. No particular software usage, browser usage, etc. Can happen anytime.

Can only provide following result from Event Viewer (based on time of event):

The RDP Protocol component MCS detected an error in the protocol stream and has disconnected the client. Event ID: 50

Windows Server 2012Remote AccessWindows Networking

Last Comment

baleman2

8/22/2022 - Mon

Phil Davidson

8/5/2016

If the problem is specific to the client and not the server, I would analyze the client. If other machines can connect and stay connected, I doubt the problem is with the server. For the client, is there a good deal of CPU usage, network usage, or RAM usage when the disconnect happens? Could the client have a virus? I would look in the event viewer of the client when the problem happens.

Here are some possible root causess if I have not been able to help: see this link.

baleman2

8/5/2016

ASKER

No issues with client, i.e., CPU Usage, Ram Memory, etc. Approximately 500 end users login to the same domain. This is the only PC giving me this problem right now.

Have already browsed your link - nothing there worked. That's why I turned to Experts Exchange.

Maybe will get a couple of more hits.

ASKER CERTIFIED SOLUTION

Phil Davidson

8/6/2016

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baleman2