Solved

Windows 7 Client (using RDP) randomly disconnects from Windows 2012 Server

Posted on 2016-08-05
4
43 Views
Last Modified: 2016-08-24
Happening about once per day on only 1 client PC thus far.  No particular software usage, browser usage, etc.  Can happen anytime.

Can only provide following result from Event Viewer (based on time of event):

The RDP Protocol component MCS detected an error in the protocol stream and has disconnected the client.  Event ID: 50
0
Comment
Question by:baleman2
  • 2
  • 2
4 Comments
 
LVL 7

Expert Comment

by:Phil Davidson
Comment Utility
If the problem is specific to the client and not the server, I would analyze the client.  If other machines can connect and stay connected, I doubt the problem is with the server.  For the client, is there a good deal of CPU usage, network usage, or RAM usage when the disconnect happens?  Could the client have a virus?  I would look in the event viewer of the client when the problem happens.

Here are some possible root causess if I have not been able to help: see this link.
0
 

Author Comment

by:baleman2
Comment Utility
No issues with client, i.e., CPU Usage, Ram Memory, etc.  Approximately 500 end users login to the same domain.  This is the only PC giving me this problem right now.

Have already browsed your link - nothing there worked.  That's why I turned to Experts Exchange.

Maybe will get a couple of more hits.
0
 
LVL 7

Accepted Solution

by:
Phil Davidson earned 500 total points
Comment Utility
I would consider reformatting the computer with the problem.  How long do the sessions last before the random disconnect happens?
0
 

Author Closing Comment

by:baleman2
Comment Utility
Sorry to be so late in responding.  Took several days to get the PC in hand, but reformatting and reinstallation of the OS resolved the issue.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

You might have come across a situation when you have Exchange 2013 server in two different sites (Production and DR). After adding the Database copy in ECP console it displays Database copy status unknown for the DR exchange server. Issue is strange…
The recent Microsoft changes on update philosophy for Windows pre-10 and their impact on existing WSUS implementations.
In this Micro Tutorial viewers will learn how to use Windows Server Backup to create full image of their system. Tutorial shows how to install Windows Server Backup Feature on Windows 2012R2 and how to configure scheduled Bare Metal Recovery backup.…
This tutorial will walk an individual through the process of transferring the five major, necessary Active Directory Roles, commonly referred to as the FSMO roles from a Windows Server 2008 domain controller to a Windows Server 2012 domain controlle…

772 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now