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Desktop will not boot

Posted on 2016-08-05
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Last Modified: 2016-11-22
I have a desktop here that will not boot into windows, keep s booting to windows repair. It wil not complete a system restore either. I have tested the HD with Dell diags and the western digital diags and it passes both. I have run chkdsk /r and also have sfc /scannow. I have also used all the bootrec command and they all complete successfully. Im at a loss right now as to what to try next.

When I do a restore I get rstrui.exe - application error. "The memory could not be read."
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Question by:mikesmithccs
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7 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41744979
Can you start in Safe Mode?  If so, run a Repair Install from Safe Mode. Use the Windows 7 DVD for this.
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LVL 81

Expert Comment

by:David Johnson, CD, MVP
ID: 41745005
run the memory checker or get http://www.memtest86.com/
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Author Comment

by:mikesmithccs
ID: 41745006
We cannot boot to safemode. We have narrowed down the issue to be with "aswvmm.sys". When the automatic windows repair fails and you look at the log it references this file.

Checked memory, its fine.
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LVL 95

Expert Comment

by:John Hurst
ID: 41745007
If you have a backup, you can boot with the Windows 7 DVD and select Repair. That should work. Be sure you have adequate backup before starting.
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Expert Comment

by:David Johnson, CD, MVP
ID: 41745013
Seems to come from avast anti virus
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Accepted Solution

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mikesmithccs earned 0 total points
ID: 41745023
We have fixed the issue. We renamed the above named file to "aswvmm.old" after that the system would boot. Thanks for the help guys.
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Author Closing Comment

by:mikesmithccs
ID: 41750101
We figured out the issue.
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