troubleshooting Question

Desktop will not boot

Avatar of mikesmithccs
mikesmithccsFlag for United States of America asked on
Windows 7Windows OSWestern DigitalDell
7 Comments1 Solution139 ViewsLast Modified:
I have a desktop here that will not boot into windows, keep s booting to windows repair. It wil not complete a system restore either. I have tested the HD with Dell diags and the western digital diags and it passes both. I have run chkdsk /r and also have sfc /scannow. I have also used all the bootrec command and they all complete successfully. Im at a loss right now as to what to try next.

When I do a restore I get rstrui.exe - application error. "The memory could not be read."

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