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  • Status: Solved
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Desktop will not boot

I have a desktop here that will not boot into windows, keep s booting to windows repair. It wil not complete a system restore either. I have tested the HD with Dell diags and the western digital diags and it passes both. I have run chkdsk /r and also have sfc /scannow. I have also used all the bootrec command and they all complete successfully. Im at a loss right now as to what to try next.

When I do a restore I get rstrui.exe - application error. "The memory could not be read."
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mikesmithccs
Asked:
mikesmithccs
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1 Solution
 
John HurstBusiness Consultant (Owner)Commented:
Can you start in Safe Mode?  If so, run a Repair Install from Safe Mode. Use the Windows 7 DVD for this.
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David Johnson, CD, MVPOwnerCommented:
run the memory checker or get http://www.memtest86.com/
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mikesmithccsAuthor Commented:
We cannot boot to safemode. We have narrowed down the issue to be with "aswvmm.sys". When the automatic windows repair fails and you look at the log it references this file.

Checked memory, its fine.
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John HurstBusiness Consultant (Owner)Commented:
If you have a backup, you can boot with the Windows 7 DVD and select Repair. That should work. Be sure you have adequate backup before starting.
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David Johnson, CD, MVPOwnerCommented:
Seems to come from avast anti virus
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mikesmithccsAuthor Commented:
We have fixed the issue. We renamed the above named file to "aswvmm.old" after that the system would boot. Thanks for the help guys.
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mikesmithccsAuthor Commented:
We figured out the issue.
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