Update Installation

Hi,

Did you deploy it with logging on the MSI enabled? Specifically /L*v path\file.log.
If not, you need to otherwise it's going to be really hard to figure out.

70643 is a generic MSI error.

If you post the logs you have that will help. Often you have to see the context of an error.

Mike

it is from scup integrated, therefore adobe patches installs like windows update

Yes I know - forget the L*v I mentioned. It still uses the MSI engine to do the actual install though. The default path for MSI logs is C:\Windows\temp but it generates a horrible random filename.

You can enabled logging system wide on any machine using the registry key:

                  HKEY_LOCAL_MACHINE\Software\Policies\Microsoft\Windows\Installer
                  Reg_SZ: Logging
                  Value: voicewarmupx

So, there's the log from that and also C:\Windows\Windowsupdate.log you can look at.

windows update log file is attached. there is lot of errors which are out of my knowledge
WindowsUpdate.log

OK, there are lots of errors but the log uses GUID codes instead of filenames so I can't see which is Flash. However, it says:

0x80070643, MSI action = IsIllegalUpgrade

To me that suggests the MSP does not apply. If you apply the MSP manually, what happens?

intresting -- I downloaded the MSI file manually and try to install and it says there is newer version already in the system -- It is surprise if there is newer version is the system how does windows update consider the older version is a required  update?