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Firefox freezing mac

Hi,

Firefox is freezing on my mac. My mac mini's credentials are attached in a screenshot.

I delete FF, install it, and it immediately freezes upon opening. Looked at activity monitor and I have enough RAM and Space

What do I do next?

Manuel Flores

Hi,

Maybe some add-ons or plugins could cause this. Go to manage Add-ons and try to investigate what add-on could cause this and disable it. You can disable all at once to see if it fix the problem.

https://support.mozilla.org/en-US/kb/disable-or-remove-add-ons

Regards,

Manuel Flores

What is your configured home page ?

weikelbob

ASKER

It never gets as far as the home page. It freezes and says, "Well this is embarrasing". I do not have time to use the firefox menu before it freezes.

Manuel Flores

OK. Try this in a terminal window;

/Applications/Firefox.app/Contents/MacOS/firefox -safe-mode

Manuel Flores

To prevent opening your configured home page use this command in a terminal window;

/Applications/Firefox.app/Contents/MacOS/firefox -safe-mode www.anysafeurl.com

weikelbob

ASKER

Typed in

/Applications/Firefox.app/Contents/MacOS/firefox -safe-mode www.google.com

And it still froze right away

ASKER CERTIFIED SOLUTION

Manuel Flores

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David Anders

Start in Safe Mode (SHIFT key down) this does repair on hard drive and permissions.
[or boot from recovery disk and run Disk Utility, or Single User mode and run fdsk, or Onyx or....]
Create Test User and login as Test and... test - this eliminates corruption in the user's files as a cause.

this is old - 2004, mostly still valid
Twenty steps to help diagnose and fix system issues
http://hints.macworld.com/article.php?story=2004011205473937

weikelbob

ASKER

Deleted the current profile, made a new one, and that worked as far as I can tell. Thank you Manuel

Manuel Flores

Yes! ... ok, thank you man