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Windows 7 file index getting stuck

Posted on 2016-08-06
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Last Modified: 2016-08-27
I'm having issues with a Windows 7 machine, which the file index count doesn't go over 24,240 files, before the rebuild it used to show a little over 74,000 files. Any ideas? I have changed the index location and have re-started the rebuild process many times, no luck so far.
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Question by:jdff
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12 Comments
 
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Expert Comment

by:John Hurst
ID: 41745792
What do you mean by changing index location? This should not be changed.

You need to change / add to the location contents. Make sure USERS is included, Outlook is included and then anything else you want.

Apply (save the results), shut down, start up and then rebuild the index. Allow to run overnight.

Make sure, of course, Windows 7 is completely up to date.
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LVL 95

Expert Comment

by:John Hurst
ID: 41745803
Also, if you think the index is corrupt (I normally do not see this) try the command line approach to delete the index and rebuild.

http://answers.microsoft.com/en-us/windows/forum/windows_7-files/rebuild-windows-7-search-index-via-command-line/21efe850-b5e5-426e-89e1-b696997810e5?auth=1

The first post in response is the answer in that thread.
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Author Comment

by:jdff
ID: 41746625
It started to rebuild and it was super fast up to 24,000 now it is at 26,500 but it has taken almost 2 days, its moving extremely slow, any ideas? This is a SSD drive.
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Expert Comment

by:John Hurst
ID: 41747035
You may have some folder or file you are trying to index that is damaged or else some damage on the SSD drive.
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Author Comment

by:jdff
ID: 41747911
Really don't what to say, I have ran checkdisk many times, I have done sfc /scannow and not sure where to look for the problem now, but it needs to be addressed. SMART is saying that the ssd is good and the computer looks good, any ideas?
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LVL 95

Expert Comment

by:John Hurst
ID: 41747959
If you think the disk is good and indexing is get suddenly stuck then you may have an issue with the operating system.

Try a Windows 7 Repair Install. You need the Windows 7 DVD for this. Here is a Seven Forums tutorial to assist.

http://www.sevenforums.com/tutorials/3413-repair-install.html
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LVL 95

Expert Comment

by:John Hurst
ID: 41766004
Did you try the Windows 7 repair install as suggested?
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Accepted Solution

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jdff earned 0 total points
ID: 41766013
The issue was with the Nuance PDF converter, once the uninstalled, it moved faster.
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LVL 95

Expert Comment

by:John Hurst
ID: 41766024
You had not said what was installed. Windows 7 by itself indexes just fine.
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Author Comment

by:jdff
ID: 41766038
John, this piece of software was already installed into this computer prior of me troubleshooting the index issue, it took me a lot of time to actually pin point the issue. Something with Nuance PDF converter was causing the computer not to perform well with the index.
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LVL 95

Expert Comment

by:John Hurst
ID: 41766052
You should close the question, then, with your own solution.,
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Author Closing Comment

by:jdff
ID: 41772816
removed the Nuance PDF converter.
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