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Need help with Outlook Mail

Posted on 2016-08-07
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Last Modified: 2016-08-10
I've used Hotmail for many years and yesterday parent logged into their outlook.com account. Done for the day, shut down.
Today, I go to my user name at Hotmail dot com. It opens in Outlook because I assume that was the last "look" before logging out by parent.

Different look and maybe I try it for a few days.

This box you see in this image won't go away. I'm not sure how it was created because I did not click on Northern Tools.
This window won't move and seemingly can not be moved without a re-boot. I can use the right scroll bar and everything goes up and down except this box.

Any ideas?
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Question by:nickg5
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Expert Comment

by:John Hurst
ID: 41746205
This box you see in this image won't go away. ... seemingly can not be moved without a re-boot

Do that (reboot), then log in, and then open any email you wish to deal with (double click the email and open). Do not try to work in the preview screen.

I see the same screen as you for my Hotmail account and (a) everything works if I open the email; (b) not everything works from the list.
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Author Comment

by:nickg5
ID: 41746207
What did I do to generate that box?
Such as got the cursor close to something?

I'd like to go back to the Hotmail look. Outlook you have to take 2+ steps to move a message to a folder.
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Expert Comment

by:John Hurst
ID: 41746220
You cannot go back to the Hotmail look. Try a fest start and open each email you wish to use,
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John Hurst earned 500 total points
ID: 41746268
It is not necessarily "best" but you can forward your Hotmail emails to Outlook.com and use Outlook.com instead. That is the preferred Outlook webmail client.

http://answers.microsoft.com/en-us/outlook_com/forum/oemail-orestoremail/how-can-i-import-my-hotmail-mails-into-outlookcom/e3e88e2c-e05f-41df-9b39-474a747f6c4d
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Author Closing Comment

by:nickg5
ID: 41750798
-
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Expert Comment

by:John Hurst
ID: 41750884
Thanks and I was happy to help.
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