Solved

Need help with Outlook Mail

Posted on 2016-08-07
6
103 Views
Last Modified: 2016-08-10
I've used Hotmail for many years and yesterday parent logged into their outlook.com account. Done for the day, shut down.
Today, I go to my user name at Hotmail dot com. It opens in Outlook because I assume that was the last "look" before logging out by parent.

Different look and maybe I try it for a few days.

This box you see in this image won't go away. I'm not sure how it was created because I did not click on Northern Tools.
This window won't move and seemingly can not be moved without a re-boot. I can use the right scroll bar and everything goes up and down except this box.

Any ideas?
p
0
Comment
Question by:nickg5
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
6 Comments
 
LVL 95

Expert Comment

by:John Hurst
ID: 41746205
This box you see in this image won't go away. ... seemingly can not be moved without a re-boot

Do that (reboot), then log in, and then open any email you wish to deal with (double click the email and open). Do not try to work in the preview screen.

I see the same screen as you for my Hotmail account and (a) everything works if I open the email; (b) not everything works from the list.
0
 
LVL 25

Author Comment

by:nickg5
ID: 41746207
What did I do to generate that box?
Such as got the cursor close to something?

I'd like to go back to the Hotmail look. Outlook you have to take 2+ steps to move a message to a folder.
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41746220
You cannot go back to the Hotmail look. Try a fest start and open each email you wish to use,
0
Salesforce Has Never Been Easier

Improve and reinforce salesforce training & adoption using WalkMe's digital adoption platform. Start saving on costly employee training by creating fast intuitive Walk-Thrus for Salesforce. Claim your Free Account Now

 
LVL 95

Accepted Solution

by:
John Hurst earned 500 total points
ID: 41746268
It is not necessarily "best" but you can forward your Hotmail emails to Outlook.com and use Outlook.com instead. That is the preferred Outlook webmail client.

http://answers.microsoft.com/en-us/outlook_com/forum/oemail-orestoremail/how-can-i-import-my-hotmail-mails-into-outlookcom/e3e88e2c-e05f-41df-9b39-474a747f6c4d
0
 
LVL 25

Author Closing Comment

by:nickg5
ID: 41750798
-
0
 
LVL 95

Expert Comment

by:John Hurst
ID: 41750884
Thanks and I was happy to help.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Large Outlook files lead to various unwanted errors and corruption issues. Furthermore, large outlook files can also make Outlook take longer to start-up, search, navigate, and shut-down. So, In this article, i will discuss a method to make your Out…
How to resolve IMCEAEX NDRs in Exchange or Exchange Online related to invalid X500 addresses.
Get people started with the process of using Access VBA to control Outlook using automation, Microsoft Access can control other applications. An example is the ability to programmatically talk to Microsoft Outlook. Using automation, an Access applic…
To add imagery to an HTML email signature, you have two options available to you. You can either add a logo/image by embedding it directly into the signature or hosting it externally and linking to it. The vast majority of email clients display l…

759 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question