Solved

Why the DELL storage volumes not appearing in Vmware host?

Posted on 2016-08-07
6
162 Views
Last Modified: 2016-11-22
This is using a DELL Poweredge R630 physical server, setup as VMware ESXi 6.0 U2 host. A DELL Compellent SCv2020 2U storage also purchased. This storage came with 2 controllers, with 4-port SAS interfaces. A 12 Gbps SAS HBA card (dual-port) is connected to the host. From the host HBA card, I connected 2 SAS cables to the "port 1" of both top and bottom SAS interfaces of the SCv2020.

After that, VMware ESXi 6.0 U2 was setup successfully on server's SDCards. I used DELL Storage Enterprise manager client to initialise and setup the SCv2020 storage. Server was defined, since only a server, no server cluster is created. A test volume of 500 Gb is created and "mapped" to the host. Everything seems fine.

However, in vSphere client connected to the host, in Configuration > Storage adapter, no doubt the 12 Gbps SAS HBA card is detected, no storage and volume were "allocated" after the scan. I don't think I did the setup wrong. Could it be the SAS HBA driver has to be explicitly download and install again?

Thanks in advance.
storage-centre---12GBPSHBA_4.JPG
storage-centre---SAS_Domain_2.JPG
storage-centre---volumes_1.JPG
0
Comment
Question by:MichaelBalack
  • 3
  • 3
6 Comments
 
LVL 11

Expert Comment

by:Mr Tortur
ID: 41747126
Hi,

if I check the vmware compatibility guides here :
http://www.vmware.com/resources/compatibility/search.php?deviceCategory=san

I see Storage Center model, so I suppose it concerns SC series and your San model.
You'll see you need your San firmware version to be at least 6.6 (or 6.7 or 7.0 or 7.1), otherwise your configuration is not supported.

Also note that your Multipathing policy in ESXi must be Round Robin as stated too in the compatibility guides.

As per your SAS hba driver in ESXi, did you install the Dell custom iso of ESXi ?


Are these 3 settings (firmware version, multipath policy, good ESXi iso source) correct in your configuration ?
0
 
LVL 1

Accepted Solution

by:
MichaelBalack earned 0 total points
ID: 41765159
Hi all,

I found this DELL article > http://www.dell.com/support/article/us/en/19/how11081;
After downloading and updating with the suggested driver, the volumes were mapped successfully.
0
 
LVL 11

Expert Comment

by:Mr Tortur
ID: 41765554
Ok, so it was a driver version issue.
You did not tell me if you use the Dell custom ESXi iso to install ESXi.. it could matter.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 1

Author Comment

by:MichaelBalack
ID: 41767125
Hi mrtortur,

It doesn't matter. I tried both, either DELL custom ESXi iso or VMware original ESXi iso works.
0
 
LVL 1

Author Closing Comment

by:MichaelBalack
ID: 41773572
By using the suggested article, it works. Now, the volume mapping is working perfectly.
0
 
LVL 11

Expert Comment

by:Mr Tortur
ID: 41774905
Hi,
I was in holidays.
Ok, glad that you found a solution!
0

Featured Post

Free learning courses: Active Directory Deep Dive

Get a firm grasp on your IT environment when you learn Active Directory best practices with Veeam! Watch all, or choose any amount, of this three-part webinar series to improve your skills. From the basics to virtualization and backup, we got you covered.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
The business world is becoming increasingly integrated with tech. It’s not just for a select few anymore — but what about if you have a small business? It may be easier than you think to integrate technology into your small business, and it’s likely…
Teach the user how to use create log bundles for vCenter Server or ESXi hosts Open vSphere Web Client: Generate vCenter Server and ESXi host log bundle:  Open vCenter Server Appliance Web Management interface and generate log bundle: Open vCenter Se…
This Micro Tutorial steps you through the configuration steps to configure your ESXi host Management Network settings and test the management network, ensure the host is recognized by the DNS Server, configure a new password, and the troubleshooting…

831 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question