Symantec backup exec2014 restore

Dear Experts,
I have an old tape to restore the data from. It is showing 512 GB when I select the slot where the tape is kept but when I try to do the restore it shows blank in the restore folder tree as if there is no data inside the tape. I tried to do the inventory and catalog the tape before restore but same problem.Few days ago when the c drive was full, I selected the option to keep catalog for two months only. Is this creating the problem. Any suggestion will be great help for me.
Thanks and Regards.
LVL 12
Who is Participating?
Hypercat (Deb)Connect With a Mentor Commented:
Have you purged old records from your backup job history for this media?  I know in BE15, if the catalog has been purged but there are records in the database for the same resources, then you'll have a problem cataloging the tape.  Here's one suggestion that might work:

Stop all Backup Exec services.
Rename the C:\Program Files \Symantec\Backup Exec\CATALOGS folder to something like "CATALOGS-CURRENT"; this will be temporary, but needs to be done so that you have a blank CATALOGS folder.
Start Backup Exec services.
Inventory the drive.
Attempt to run a Catalog job.
If the catalog job runs, then you can proceed with restoring what you need.

AFTER you've done the restore, you need to:

Stop BE services.
Rename the CATALOGS folder you used for the restore to something else, i.e., "CATALOGS-OLD."
Rename your original CATALOGS folder to "CATALOGS."
Start all BE services.
Davis McCarnOwnerCommented:
Is it the same tape drive the backup was made on and how old is the backup?
ibu1Author Commented:
Hello Davis,
Yes, everything is same including Tape, Library, server and software. Backup belong to 3/26/2015.
Davis McCarnOwnerCommented:
And you tried that Inventory and Catalog Now button at the top?
ibu1Author Commented:
Hi Hypercat,
Exactly did what you mentioned and you saved my lot of time googling around. Thanks for your prompt response.
Thanks to Experts Exchange.
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.