Solved

Symantec backup exec2014  restore

Posted on 2016-08-07
5
73 Views
Last Modified: 2016-08-09
Dear Experts,
I have an old tape to restore the data from. It is showing 512 GB when I select the slot where the tape is kept but when I try to do the restore it shows blank in the restore folder tree as if there is no data inside the tape. I tried to do the inventory and catalog the tape before restore but same problem.Few days ago when the c drive was full, I selected the option to keep catalog for two months only. Is this creating the problem. Any suggestion will be great help for me.
Thanks and Regards.
0
Comment
Question by:ibu1
  • 2
  • 2
5 Comments
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 41747160
Is it the same tape drive the backup was made on and how old is the backup?
0
 
LVL 12

Author Comment

by:ibu1
ID: 41747241
Hello Davis,
Yes, everything is same including Tape, Library, server and software. Backup belong to 3/26/2015.
Thanks.
untitled.JPG
0
 
LVL 43

Expert Comment

by:Davis McCarn
ID: 41747412
And you tried that Inventory and Catalog Now button at the top?
0
 
LVL 38

Accepted Solution

by:
Hypercat (Deb) earned 500 total points
ID: 41747468
Have you purged old records from your backup job history for this media?  I know in BE15, if the catalog has been purged but there are records in the database for the same resources, then you'll have a problem cataloging the tape.  Here's one suggestion that might work:

Stop all Backup Exec services.
Rename the C:\Program Files \Symantec\Backup Exec\CATALOGS folder to something like "CATALOGS-CURRENT"; this will be temporary, but needs to be done so that you have a blank CATALOGS folder.
Start Backup Exec services.
Inventory the drive.
Attempt to run a Catalog job.
If the catalog job runs, then you can proceed with restoring what you need.

AFTER you've done the restore, you need to:

Stop BE services.
Rename the CATALOGS folder you used for the restore to something else, i.e., "CATALOGS-OLD."
Rename your original CATALOGS folder to "CATALOGS."
Start all BE services.
0
 
LVL 12

Author Comment

by:ibu1
ID: 41748328
Hi Hypercat,
Exactly did what you mentioned and you saved my lot of time googling around. Thanks for your prompt response.
Thanks to Experts Exchange.
0

Featured Post

Save on storage to protect fatherhood memories

You're the dad who has everything. This Father's Day, make sure your family memories are protected. My Passport Ultra has automatic backup and password protection to keep your cherished photos and videos safe. With up to 3TB, you have plenty of room to hold the adventures ahead.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
factory reset 9 62
Synaptics ClickPad issue 7 23
WinSetup from USB not cooperating 27 78
Looking for Windows OCR Application to convert screen captures to text 3 23
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
If you ever consider purchasing any Daossoft Software Products, DON'T expect any meaningful support - This article should convince you why!
In this Micro Tutorial viewers will learn how to restore their server from Bare Metal Backup image created with Windows Server Backup feature. As an example Windows 2012R2 is used.
This tutorial will walk an individual through the steps necessary to configure their installation of BackupExec 2012 to use network shared disk space. Verify that the path to the shared storage is valid and that data can be written to that location:…

919 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

12 Experts available now in Live!

Get 1:1 Help Now