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Do not save sent encrypted messages in O365

Posted on 2016-08-08
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Last Modified: 2016-09-21
We use MS O365 for email.  We've created a rule that encrypts email if it says "Encrypt:" in the subject.  However, most users are set to autosave sent files, as that is the default.  The files saved in the "Sent" folder are not encrypted, which is a HIPAA violation among others.  How can I make it so that it doesn't save these encrypted files, but does save other Sent messages? We don't want to just turn off autosave sent files
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Question by:maharlika
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5 Comments
 
LVL 83

Expert Comment

by:David Johnson, CD, MVP
ID: 41747776
most people just use rules for received messages you can also use it for sent messages if the subject contains 'Encrypted' permanently delete item
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Author Comment

by:maharlika
ID: 41747828
How do you write a rule for sent messages?  I couldn't find a way to do that.  I don't think the sent messages go through the exchange server the way incoming messages do.
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Assisted Solution

by:David Johnson, CD, MVP
David Johnson, CD, MVP earned 2000 total points
ID: 41747920
from the create rules wizard
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Accepted Solution

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maharlika earned 0 total points
ID: 41749515
This rule will still save the message in the sent folder, and it's not encrypted.  I have been on the phone with Microsoft about this and they don't know how to do it. The end user can of course always delete the message from the sent folder but it's a security risk to expect them to do this every time, it needs to be automated.
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