asked on
Office 365 Profile "Verifying Data Integrity" happens on a regular basis
I have a user that has an Office 365 Outlook 2010 profile set up. For the most part it works fines but every couple of weeks/months it goes through a "Verifying Data Integrity" process which can take up to 1-2 hours to complete. I have recreated this profile a number of times but after a couple of weeks/months this happens again. Is there something else I should be looking at? What is the reason for the data integrity check?
Microsoft 365Outlook
Last Comment
Dextor03
Lets start with how big is the profile/ost file? Also what additional software you have installed on the machine, in terms of AV and other scanning tools, as well as Outlook add-ins?
ASKER
Think I see the issue. The user's mailbox is 6GB in size but they have full control over another users mailbox whos mailbox is 44GB. Combined they are nearly 50GB. I will remove the access to the 2nd mailbox and see if it makes a difference which I'm sure it will.
SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER CERTIFIED SOLUTION
THIS SOLUTION ONLY AVAILABLE TO MEMBERS.
View this solution by signing up for a free trial.
Members can start a 7-Day free trial and enjoy unlimited access to the platform.
ASKER
By recreating the profile without the additional mailbox resolved the issue.