troubleshooting Question

Ricoh MPc5503 locked print not listed

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matedwardsFlag for United Kingdom of Great Britain and Northern Ireland asked on
Printers and Scanners
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We have a Ricoh MPc5503 multi-function Printer.

When a user selects Printer Preferences > Job Setup there is only Normal Print or Document Server available. All other types; Locked Print, Sample Print, Hold Print are not listed. What is missing or what have I not configured?

I have the latest Ricoh driver installed from the Ricoh website.

Any help would be greatly appreciated.
ASKER CERTIFIED SOLUTION
matedwards

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