How to get folder redirection working

Posted on 2016-08-09
Medium Priority
Last Modified: 2016-08-28
I have several Windows 7 workstations in a Windows Active Directory domain. All users have Redirected Folders implemented except, I found, one user. Most users' desktops are at \\mail.hprs.local\Users\username (the redirected folder on the domain controller), this user is at C:\Users\username. Somehow, this user did not get her desktop folders redirected. She is able to log in using domain credentials.

What would you advise on fixing this? Should I simply un-join the workstations from the domain and re-join?
Question by:jmarkfoley
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LVL 18

Expert Comment

by:Edward Pamias
ID: 41749365
You can right click on the my documents folder go to properties and location tab. There you can point to the user to the server location.

Author Comment

ID: 41749503
Interestingly, Documents, Music, Pictures, Videos, all point to \\mail.hprs.local. Only Desktop points to C:\Users.

Can I simply change the location of Desktop and have it work?
LVL 18

Expert Comment

by:Edward Pamias
ID: 41749557
Yes, you can right click and go to properties of desktop and change the location.
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Accepted Solution

jmarkfoley earned 0 total points
ID: 41757351
Edward Pamias"
Yes, you can right click and go to properties of desktop and change the location.
That didn't work. When I tried to change the location to \\mail.hprs.local\Users\doris\Desktop, I got the message "this folder is offline with unsynced changes". I think I found the solution here: https://community.spiceworks.com/topic/289832-folder-redirection-sync-breaking-on-many-machines, which said,
On Windows 7 machines sometimes the CSC database becomes corrupt. In the HKLM\System\CurrentControlSet\services\CSC\Parameters key you can set "FormatDatabase" value to 1 to reset the DB on the next reboot. Experienced similar issues with folder redirection and DFS-N. Seems very random when it happens but reformatting the CSC DB seems to fix the issue.
I tried that and rebooted. When the workstation came back up the desktop appeared to be working correctly. Some people reporting on the spiceworks link said this only worked temporarily. We will see.

Also, some of those site posters reported that reformatting the CSC DB caused them to lose the local workstation Desktop files (not previously on the redirected folders server). As a precaution, I copied everything from C:\Users\doris\Desktop to \\mail.hprs.local\Users\doris\Desktop. However, the amount of time it took to boot and sync gave me the feeling that it would have copied local Desktop files correctly. No way to prove that.

That link also described a number of reason this corruption can happen include bad updates and, in the OP's case, Lenovo Rapidboot. When that was uninstalled the CSC DB reset fix worked. Although my workstation is not a Lenovo, this illustrates one reason why I don't like buying "brand name" computers: they simply have to load them down with a bunch of "value added" @#$! that you haven't vetted and don't know if it's useful or simply harvesting data ... but that's a different topic.

I'll see if this CSC DB reset fix holds for a while.
LVL 18

Assisted Solution

by:Edward Pamias
Edward Pamias earned 2000 total points
ID: 41757499
Thanks for the update.

Author Closing Comment

ID: 41773581
I figured out the solution, but thanks to Edward Pamias for participating

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