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Excel 2016 crashes with "Closer" add-in

When trying to use an add-in called "Closer" Excel crashes. We already tried running a running a Repair and disabling other add-ons. We also tried loading recommended updates but no good. Here is the error message:

Files that help describe the problem:
  C:\Users\******\AppData\Local\Temp\{483387D2-A286-457F-BF62-C249E69B39D2} - OProcSessId.dat
  C:\Users\******\AppData\Local\Temp\WER6DD7.tmp.WERInternalMetadata.xml
  C:\Users\******\AppData\Local\Temp\WER83C8.tmp.appcompat.txt
  C:\Users\******\AppData\Local\Temp\WER84D3.tmp.hdmp
0
Josh Aldana
Asked:
Josh Aldana
1 Solution
 
Davis McCarnOwnerCommented:
I can't find anything about a "closer" add-in.  Who wrote it?  Do you have a link to a website for it?
There should also be events in the event viewer.  What are they?
1
 
Brian BEE Topic Advisor, Independant Technology ProfessionalCommented:
I didn't find anything about Closer, either. I would start with finding out who created it and find out if it is compatible with Excel 2016.
1
 
Josh AldanaAuthor Commented:
It is a proprietary tool and it turns out it is not compatible with Office 2016. Had to downgrade to 2013.
0
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