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Why can't I see my Microsoft Wireless Display Adapter?

Posted on 2016-08-09
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Last Modified: 2016-11-22
Perhaps I was a bit too hasty, but after watching some videos on YouTube, I ran out and purchased a Microsoft Wireless Display Adapter. In the videos, they made installation and setup look so easy! Plugging the device into my television was a no-brainer – it had all of the required ports. The problem is that my Dell Mobile Precision model 4700 laptop cannot see the device. When I go into settings and indicate that I want to add a device, it does not show up in the search results. It might be worth mentioning that, in the lower right corner of screen, I get a message warning me about some sort of conflict. Unfortunately, the message doesn't hang around long enough for me to figure out what it's referring to.

I'm trying to use the Microsoft Wireless Display Adapter with my Dell Mobile Precision 4700 running Windows 10. Is there a hardware requirement that my 3 1/2 year old laptop doesn't meet? What am I missing?
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Question by:babyb00mer
7 Comments
 
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Expert Comment

by:John Hurst
ID: 41749627
Download the Intel compatibility tool and see if your display supports WiDi

http://www.intel.com/content/www/us/en/support/emerging-technologies/000014931.html
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Expert Comment

by:David Johnson, CD, MVP
ID: 41749633
download the app from the store
Microsoft Wireless Display App
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Accepted Solution

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babyb00mer earned 0 total points
ID: 41749634
It would appear as though I was a little impatient. Before I saw David's comment, I had installed the Microsoft Wireless Display Adapter application from the application store. I think Windows was waiting for the first opportunity to install some updates. I elected to restart my computer, and that's just what it did. Afterwards, my Microsoft Wireless Display Adapter showed up in the search results list. I was able to select the device and should be able to finish the configuration.
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Expert Comment

by:Jambon316
ID: 41749952
Reboot wins the day yet again...go go Microsoft's ultimate fix-all - shutdown > restart
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Author Comment

by:babyb00mer
ID: 41750805
Yeah, throughout most of my career I've managed mainframe and midrange systems. I can't remember when I had to take a system down to upgrade firmware, drivers or even hardware (many components are hot-swappable).
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Author Comment

by:babyb00mer
ID: 41750816
In the Security Settings tab of the Wireless Display Adapter application (refer to attached screenshot), there is a switch for enabling PIN code authorization. If I turn that on, will I be given an opportunity to set a PIN code, or is the assumption that a PIN code has been provided by the manufacturer?

security settings tab
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Author Closing Comment

by:babyb00mer
ID: 41763505
I accepted my own solution because it worked and was arrived at independent of suggestions by the experts.
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