Our CIO is trying to install Great Plains 10 SP 3 on his Windows 8 laptop. Whenever I click on the setup file, it just sits there. I tried to run it via different compatibility modes - Windows 7 and XP and I was able to get the startup page, when I clicked on Install the application, it just stopped and brought me back to the startup page.
I looked and he has several malware blockers, spy blockers, etc. installed. Can any of this block the installation of this application or is it something else?
Also, the edition may matter, later versions of GP that are supported on Windows 8 only list Professional and Ultimate as compatible.
Another thing that I often find helpful when installing Dynamics GP - try logging into the laptop as the local built-in administrator (not just a user in the local admin group and not a domain administrator) to see if that makes a difference. If it does - make sure to install outside of Program Files.