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nobusFlag for Belgium

asked on

remove chinese softwares

someone brought in a system with some malware on it + chinese softwares
i ran the usual tools : AV, MBAM, roguekiller, adaware
i also removed old softwares with revo

however, in the context menu of this windows 7 system (updated to windows 10) i still see chenese entries, though in add/remove programs there are none to be seen (they were there before)

on some you can select uninstall - but then are presented with multiple choices in chinese

does anybody know how to delete these?
if someone reads chinese, i can post a screenshot of it
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Kimputer

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ok - will try
meantime i forgot how to capture a contextmenu with snipping tool
must be some keys to press i guess - Alt?
The special characters (Ctrl-PtrScr) are documented in this Microsoft Article. I use SnagIt instead.

https://support.microsoft.com/en-us/help/13776/windows-use-snipping-tool-to-capture-screenshots
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i've got it in the mean time : seems to be some chinese zip software
User generated imageUser generated imageUser generated image
If the context items are not processes (See Process Explorer) then I will have to do some digging.
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btan

Run also junkware removal toolkit and CCleaner to reetry uninstallation of the s/w
https://www.piriform.com/docs/ccleaner/using-ccleaner/uninstalling-programs
Specifically, for CCleaner - see its past update test
A recent CCleaner update added a context menu editor to CCleaner which you can also use to disable or delete items that are displayed in Windows Explorer on a right-click. You do need the latest version of the program which you can download as a portable version or installer from the developer website.

You identify items by their program name, publisher or file path which are all listed in the columns here. Usually, all it takes is to look at the program column to identify the majority of programs. Sometimes, you need to look at the file path column as well to identify entries like UAContextMenu.

Items that you disable or delete are immediately removed from the context menu without need for a restart of the system.
http://www.ghacks.net/2012/07/22/clean-up-windows-explorer-menu-items-with-ccleaner/
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yes john - nothing up your tree   :-(

btan  - if nothing els shows up - i'll try your solution - since it is a more general way
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i never saw the last post - will test further
but as said - it was tested with AV, mbam and roguekiller
i doubt if spyhunter does better
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btan - if you can read it, post what i have to click in those imges  - and you're the winner
i have no idea at all what to click
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ok nice
a last Q  - do you happen to know how to use google translate on such popup windows ?
I thought the software will have language support selection though.
Manual mean instead to Copy & paste those statement in the dialog  and put all in a document and upload into Google to translate (https://translate.google.com/). Don't think there is an software or tools for automated means to translate the dialog displayed statements
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kimputer - i have no smartphone -so i can't use your solution
i'll look if i x
can find one
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@ Mod  - can you assign points to btan and kimputer?  i cannot close this Q it seems
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ok i was able to close it - thanks all
Good that you were able to work out the closing wizard.
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its Always nice when something comes to a favorable end