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Using a Microsoft Surface 4, Docking Station, and Display Adapter to Connect to External Monitor

We've got 10 Microsoft Surface Pros; with some of those, we want to use external monitors. We've attempted to do this with a couple of the units using a MS Surface Docking Station and a display adapter. No matter whether we plug directly into a monitor's HDMI port with a standard cable or the DVI using an HDMI-to-DVI cable, it doesn't work. When we set the external monitor to the input we used, the Surface flickers black for a second as though it recognizes the monitor, but the Windows desktop immediately comes back. Nothing ever shows up on the external monitor.

Would love some help with this one.

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rindi

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Wesley Johnson

ASKER

Rindi - Deleted my previous response. It didn't see that another display was plugged in with DVI; with HDMI, though, it finally started seeing the external monitor. I didn't notice it had picked that up until just now.

I've tried changing resolutions, duplicating/extending, etc. Each time yields the same results - when set to the input I'm using, the Surface turns black for a split second and then goes back to the Windows desktop, the external monitor goes back to my PC.

EDIT: Played around a bit longer and finally got it to work with the HDMI! Sadly, though, we don't have many HDMI-capable monitors. We do have plenty of DVI. I have an HDMI-to-DVI cable, as mentioned, but it refuses to recognize the monitor with those. Any advice for that route?

Wesley Johnson

ASKER

The monitor finally picked up! Thanks! Got it to work on DVI, too. Suspect the first monitor I tried it on had some issue preventing it from switching inputs.