troubleshooting Question

Using a Microsoft Surface 4, Docking Station, and Display Adapter to Connect to External Monitor

Avatar of Wesley Johnson
Wesley JohnsonFlag for United States of America asked on
Displays / MonitorsWindows 10Tablets
3 Comments1 Solution252 ViewsLast Modified:
We've got 10 Microsoft Surface Pros; with some of those, we want to use external monitors. We've attempted to do this with a couple of the units using a MS Surface Docking Station and a display adapter. No matter whether we plug directly into a monitor's HDMI port with a standard cable or the DVI using an HDMI-to-DVI cable, it doesn't work. When we set the external monitor to the input we used, the Surface flickers black for a second as though it recognizes the monitor, but the Windows desktop immediately comes back. Nothing ever shows up on the external monitor.

Would love some help with this one.
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