Solved

Power settings - when I close my lid do nothing

Posted on 2016-08-10
9
30 Views
Last Modified: 2016-08-30
Recently update  Lenovo Helix to Widows 10.  When we close the lid of the laptop, the machine goes to sleep - all power settings are set to do nothing when I close my lid.  However closing the lid puts the machine into sleep mode and the only way to wake it up is to press and hold the power button, which shuts the system down.
0
Comment
Question by:OTS_Tech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
9 Comments
 
LVL 37

Expert Comment

by:bbao
ID: 41750610
ever tried to change the setting to something else, apply it, then change it back to your preferred option?
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41750612
You should not shut the lid without suspending as that will cause the computer to overheat.

Go to Windows Advanced Power Settings. and set to Suspend when you shut the lid. Then it should wake up properly. Make sure Hibernation and Hybrid (if there is Hybrid sleep) are both OFF.
0
 

Author Comment

by:OTS_Tech
ID: 41750616
Bing - thank you, we have tried that as well and no go

John - we do know that, but an immediate shut of the lid and open will not cause the computer to ovrheat
0
Simplifying Server Workload Migrations

This use case outlines the migration challenges that organizations face and how the Acronis AnyData Engine supports physical-to-physical (P2P), physical-to-virtual (P2V), virtual to physical (V2P), and cross-virtual (V2V) migration scenarios to address these challenges.

 
LVL 1

Expert Comment

by:MotKohn
ID: 41750621
Go to: "Control Panel\Hardware and Sound\Power Options\Edit Plan Settings" then click "Change advanced power settings". There you should be able to find the problem.
0
 
LVL 94

Accepted Solution

by:
John Hurst earned 500 total points (awarded by participants)
ID: 41750625
Yes, immediate shut and open will not cause overheat. Triggering suspend however is part of BIOS, so you should also look in BIOS settings to see if you can stop lid action .
0
 

Author Comment

by:OTS_Tech
ID: 41752273
Problem was resolved when we updated the BIOS to the latest settings
0
 
LVL 94

Expert Comment

by:John Hurst
ID: 41752340
I related your issue to BIOS and the need to check settings in https://a41750625  . Since that is the answer, you should select that and not your own same answer.
0

Featured Post

Three Reasons Why Backup is Strategic

Backup is strategic to your business because your data is strategic to your business. Without backup, your business will fail. This white paper explains why it is vital for you to design and immediately execute a backup strategy to protect 100 percent of your data.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Today, still in the boom of Apple, PC's and products, nearly 50% of the computer users use Windows as graphical operating systems. If you are among those users who love windows, but are grappling to keep the system's hard drive optimized, then you s…
Possible fixes for Windows 7 and Windows Server 2008 updating problem. Solutions mentioned are from Microsoft themselves. I started a case with them from our Microsoft Silver Partner option to open a case and get direct support from Microsoft. If s…
In this video, we discuss why the need for additional vertical screen space has become more important in recent years, namely, due to the transition in the marketplace of 4x3 computer screens to 16x9 and 16x10 screens (so-called widescreen format). …
This Micro Tutorial will teach you how to the overview of Microsoft Security Essentials. This is a free anti-virus software that guards your PC against viruses, spyware, worms, and other malicious software. This will be demonstrated using Windows…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question