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How to access HP JETDIRECT EX Plus using IP address

Jetdirect IP addressHi,
 
 I just took an old HP print server out of the box and I can't seem to connect to this device via IP address.
 The software CD won't run on Windows 10 because it is too old version. I copied the contents of JetDirect CD to XP computer and tried to run .EXE, but it fails.
 On my DHCP server, I can see this given 192.168.1.132, but when I tried it on the web browser, I get an error.
 How can I access this?

Thanks.
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sglee
Asked:
sglee
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1 Solution
 
sgleeAuthor Commented:
Here is DHCP showing the IP address of JetDirect Print Server with BOOTP as type.DHCP Server
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Etienne LauSystems AdministratorCommented:
Can you ping that address? Can you telnet instead of HTTP into that device? You can take a cross over network cable and connect your laptop directly to that device to see if you can get in
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sgleeAuthor Commented:
I can ping, but telnet with VT100 & VT220 did not work.
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Etienne LauSystems AdministratorCommented:
Very rare for these to boot using BOOTP, usually boots up with DHCP. Have you tried a cold reset, ie reset to factory setting? Does that MAC address on the Jetdirect match the MAC address in the DHCP table, just to confirm that truly is booting via your DHCP server. Is there a printer connected to this jetdirect? If you press the Test button on the jetdirect once, it should kick on paper its IP address and a status, etc...
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sgleeAuthor Commented:
Directjet-Configuration.pdf"Does that MAC address on the Jetdirect match the MAC address in the DHCP table---> Yes that is how I was able to match.
" Is there a printer connected to this jetdirect? " ---> Yes. Currently Lexmark printer is connected to DirectJet using Parallel cable.
" If you press the Test button " --> Yes it printed two pages. Please see attached.
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Etienne LauSystems AdministratorCommented:
Is your laptop on the same subnet as the jetdirect?  Need to eliminate if there is a router/firewall in the middle that is causing issues. Worst case you may need to do a cold reset of this jetdirect:

"To cold reset an HP Jetdirect external print server, unplug the power cord from the HP Jetdirect device, and hold down the TEST button for 5 to 30 seconds while plugging in the power cord."
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Etienne LauSystems AdministratorCommented:
When you telnet, did you press the enter key at least twice to get a prompt?
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sgleeAuthor Commented:
"To cold reset" -->  I did this twice, but same result.
If I use Putty, what emulation should I choose?
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Etienne LauSystems AdministratorCommented:
I never change anything in putty. I just Select Telnet and then type in the IP address of the device.
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sgleeAuthor Commented:
When I type: Telnet 192.168.1.132, then I get:

Please type [Return] two times, to initialize telnet configuration
For HELP type "?"
> >

When pressing [Return] key, I only get more '>' sign.
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Etienne LauSystems AdministratorCommented:
That is correct you are now logged in. If you press the '/', you should get the existing config, etc..
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sgleeAuthor Commented:
When I type '/', nothing happens. When I press [Return] key, I continue to get '>'.

Please type [Return] two times, to initialize telnet configuration
For HELP type "?"
> > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >
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Etienne LauSystems AdministratorCommented:
What happens when you type ? for help
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sgleeAuthor Commented:
I don't know what I pressed, but I got this:

 Or type"exit" to exit without saving parameters
>
===JetDirect Telnet Configuration===

        Configured Parameters
        IP Address      : 192.168.1.132
        MAC Address     : 00:60:b0:01:9c:6a
        Subnet Mask     : 255.255.255.0
        Default Gateway : 192.168.1.1
        Syslog Server   : 0.0.0.0
        Idle Timeout    : 90 Seconds
        Set Cmnty Name  : Not Specified
        DHCP Config     : Disabled
        Passwd          : Disabled
        Banner page     : Enabled

        To Change/Configure Parameters Enter:
        Parameter-name: value <Carriage Return>
        Parameter-name  Type of value
        ip:             IP-address in dotted notation
        subnet-mask:    address in dotted notation
        default-gw:     address in dotted notation
        syslog-svr:     address in dotted notation
        idle-timeout:   seconds in integers
        set-cmnty-name: alpha-numeric string (32 chars max)
        dhcp-config: 0 to disable, 1 to enable
        banner: 0 to disable, 1 to enable
        type passwd to change passwd

 Type "?" for HELP Or "quit" to save-and-exit
 Or type "exit" to exit without saving configuration parameter entries
>
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sgleeAuthor Commented:
When I used Putty, it said "Connection refused".
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Etienne LauSystems AdministratorCommented:
When you ran with putty, did you select telnet or SSH, I suspect the Jetdirect will reject SSH. But what you have provided looks good, I do not see anything wrong. For the most part you can do all your configuration from that telnet screen and skip the HTTP interface.
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sgleeAuthor Commented:
So, since I know IP address of the JetDirect and it prints to the printer that I hooked up to it using Parallet cable,  I can just set up any printer on any computer and point it to 192.168.1.132?
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Etienne LauSystems AdministratorCommented:
Yes that is correct. Any printer can be connected, you just need to make sure the proper printer drivers are installed at the client end. The Jetdirect box does not care what printer you physically connect to it.
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sgleeAuthor Commented:
Got it. Thanks for your help and I appreciate it.
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sgleeAuthor Commented:
Fyi, I just tried Putty and this time chose Telnet instead of SSH and got connected to JetDirect.
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