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MS Word Jump List doesn't work from task bar in Windows 10

Posted on 2016-08-10
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Last Modified: 2016-09-10
I have several apps on my task bar and the jump lists for all of them work fine when I mouse over and right click.  Except for my MS Word app.  Nothing happens.

Same problem when I am at home screen, the MS Word app is only one not displaying jump list. In fact, when i try and retrieve it the home screen clears.
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Question by:Scott Jackson
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xtermie earned 2000 total points (awarded by participants)
ID: 41765246
Have you tried to repair office ?
or a lot of people are posting that this has helped them:

Jump List...that is corrupted in AutomaticDestinations-hidden system folder is the likely solution.. To resolve and fix the issue, follow these steps:

1.Open Windows Explorer .
2.Type or copy and paste the following into the address bar:
%AppData%\Microsoft\Windows\Recent\AutomaticDestinations
3.Identify files that are comparatively larger in size than the rest of the file, such as files that have file size of 1 MB or more.
Delete the abnormal file.

Tip: If you do not want to retain the Jump Lists’ recent items history on all applications, just delete all the automaticDestinations-ms files in the folder.


4.The recent items functionality on Jump Lists will be restored. The recent items on the Jump Lists will be re-added as the program is been used. However, do note that the solution does not restore the previously pinned items. So user will have to pin new items again.
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Author Comment

by:Scott Jackson
ID: 41765487
The Office repair didn't work but the other strategy worked fine,  Thank you.
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LVL 18

Expert Comment

by:xtermie
ID: 41792462
Author said answer worked
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