MS Word Jump List doesn't work from task bar in Windows 10

I have several apps on my task bar and the jump lists for all of them work fine when I mouse over and right click.  Except for my MS Word app.  Nothing happens.

Same problem when I am at home screen, the MS Word app is only one not displaying jump list. In fact, when i try and retrieve it the home screen clears.
Scott JacksonRetired Air Force Jet JockAsked:
Who is Participating?
xtermieConnect With a Mentor Commented:
Have you tried to repair office ?
or a lot of people are posting that this has helped them:

Jump List...that is corrupted in AutomaticDestinations-hidden system folder is the likely solution.. To resolve and fix the issue, follow these steps:

1.Open Windows Explorer .
2.Type or copy and paste the following into the address bar:
3.Identify files that are comparatively larger in size than the rest of the file, such as files that have file size of 1 MB or more.
Delete the abnormal file.

Tip: If you do not want to retain the Jump Lists’ recent items history on all applications, just delete all the automaticDestinations-ms files in the folder.

4.The recent items functionality on Jump Lists will be restored. The recent items on the Jump Lists will be re-added as the program is been used. However, do note that the solution does not restore the previously pinned items. So user will have to pin new items again.
Scott JacksonRetired Air Force Jet JockAuthor Commented:
The Office repair didn't work but the other strategy worked fine,  Thank you.
Author said answer worked
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.