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Not all emails show up in Apple Mail folder

Posted on 2016-08-10
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Last Modified: 2016-10-05
I run Apple Mail under El Capitan and my mail is a Gmail account. I've just noticed that in one particular Apple Mail folder (there may be others) that only emails from the last month or so are shown, while if I go to Gmail I see many more in that folder including older ones. Why is that?
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Question by:Martin Liss
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12 Comments
 
LVL 5

Assisted Solution

by:Manuel Flores
Manuel Flores earned 166 total points (awarded by participants)
ID: 41750758
Maybe this apply to your issue?... is in gmail configuration;

Limit IMAP
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LVL 48

Author Comment

by:Martin Liss
ID: 41750980
Mine is set to limit the number to 2000 but only about 20 of the 80 or so on gmail are showing up. I also went through all the other gmail settings and didn't see anything pertinent.
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LVL 16

Accepted Solution

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Kyle Santos earned 168 total points (awarded by participants)
ID: 41750994
Try removing the account and re-add it to your Mail program.  Re-run your test.
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LVL 53

Assisted Solution

by:strung
strung earned 166 total points (awarded by participants)
ID: 41751012
Assuming that you have Gmail set up as iMap and not as POP, right-click on the mailbox in the left panel and choose "synchronize mailboxaccountname".
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Author Comment

by:Martin Liss
ID: 41751016
Assuming that you have Gmail set up as iMap and not as POP, right-click on the mailbox in the left panel and choose "synchronize mailboxaccountname".
I had tried that and it didn't change anything even after quitting and restarting mail.
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LVL 53

Expert Comment

by:strung
ID: 41751123
Try Kyle's suggestion.
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LVL 48

Author Comment

by:Martin Liss
ID: 41751129
That's a pain to do so I was hoping for something easier to come along;)
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LVL 53

Expert Comment

by:strung
ID: 41751137
You could try rebuilding and re-indexing the mailbox, but recreating the account is still probably the better solution:

http://www.computerworld.com/article/2476217/mac-os-x/mac-os-x-how-to-fix-apple-mail-by-rebuilding-and-reindexing-the-mailbox.html

https://support.apple.com/kb/PH22339
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LVL 16

Expert Comment

by:Kyle Santos
ID: 41751153
That's a pain to do so I was hoping for something easier to come along;)
Oh, I thought it was relatively easy.  I removed my gmail account from Mail and add it back in less than 30 seconds.
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LVL 16

Expert Comment

by:Kyle Santos
ID: 41769486
Martin,

Did you have any new developments for us on this?
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LVL 48

Author Comment

by:Martin Liss
ID: 41770483
I haven't tried either of the two suggestions yet but I plan to and I won't abandon this question.
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