troubleshooting Question

resize image with send to mail recipient - blurry image

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accucom asked on
Windows Server 2012CitrixEmail ClientsOutlook
22 Comments3 Solutions342 ViewsLast Modified:
Server 2012 R2 fully patched
XenDesktop 7.9
VMware 6
Outlook 2016

Above is our environment.  When I right click a single or multiple image(s) and select Send to Mail Recipient, I change the Picture size to small 800 x 600, it comes out blurry.  all selections for smaller, small, Medium and Large all come out blurry.  If I select Original size, it is fine.  I have an exact same setup at another client and the images come in clear when I resize the picture to small 800 x 600.

I have checked the win.ini file on both of these set ups and they are the same.  The mail recipient.MAPIMail in the SendTo folder is also the same on both servers.  I have been banging my head on this for a few days now.
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