?

gmail creating hundreds of empty labels (folders)

Posted on 2016-08-10
4
Medium Priority
?
60 Views
Last Modified: 2017-07-31
gmail creates hundreds of empty labels in my gmail account. I have the normal labels Inbox, Sent, ... and then below appears
a label "gmail" with many nested "gmail" inside. There are a great number of these top level labels. I can use the remove
 function to delete them but they immediately return. Google does not care when gmail is broken and only provides support
if I have my own domain and then add paid gmail support. It does not appear to be possible to buy support fro a gmail.com email account.

My Xfinity email fails to sync with my gmail Inbox. Thunderbird syncs and shoes the nested labels. Android gmail also works.

Another anomaly is that email sent to my gmail account sometimes appear only in my comcast Inbox on Thunderbird.  Thsi is also true for my Inbox on the Xfinity web site.

As an additional test from Thunderbird I sent test email from gmail to both my comcast and gmail accounts and second to gmail  only. I sent a 3'rd email from my web gmaiI. I received the comcast in the Thunderbird Inbox but only the 3'rd gmail. All 3 are in the "All Mail" folder. . I also checked with my web gmail and see the same results.
gmail_labels.png
0
Comment
Question by:dml12
3 Comments
 
LVL 20

Expert Comment

by:Serena Hsi
ID: 41782519
Do you have any Gmail inbox rules that are currently filtering and tagging incoming messages?
0
 

Author Comment

by:dml12
ID: 41783073
Only one to "not move to spam" added in last few days. I do have filters in Thunderbird. I have had them for a long time. The problem is recent,
0
 
LVL 52

Expert Comment

by:Jackie Man
ID: 41795461
gmail creates hundreds of empty labels in my gmail account. I have the normal labels Inbox, Sent, ... and then below appears
a label "gmail" with many nested "gmail" inside. There are a great number of these top level labels. I can use the remove
 function to delete them but they immediately return.

Your symptom is caused by sync error.

Try to remove your Gmail account in all connected devices.

use the remove function to delete them... Then, add one device at one time and do a sync and go to Gmail and check whether the symptom comes alive again and you will know which device has caused the symptom.
0

Featured Post

Nothing ever in the clear!

This technical paper will help you implement VMware’s VM encryption as well as implement Veeam encryption which together will achieve the nothing ever in the clear goal. If a bad guy steals VMs, backups or traffic they get nothing.

Join & Write a Comment

We aren’t perfect, just like everyone else.  Check out the email errors our community caught and learn the top errors every email marketer should avoid.
Last month Marc Laliberte, WatchGuard’s Senior Threat Analyst, contributed reviewed the three major email authentication anti-phishing technology standards: SPF, DKIM, and DMARC. Learn more in part 2 of the series originally posted in Cyber Defense …
Internet Business Fax to Email Made Easy - With  eFax Corporate (http://www.enterprise.efax.com), you'll receive a dedicated online fax number, which is used the same way as a typical analog fax number. You'll receive secure faxes in your email, f…
Is your OST file inaccessible, Need to transfer OST file from one computer to another? Want to convert OST file to PST? If the answer to any of the above question is yes, then look no further. With the help of Stellar OST to PST Converter, you can e…
Suggested Courses
Course of the Month13 days, 14 hours left to enroll

807 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question