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Internet explorer locks PDF documents
Just updated to IE 11 and since the update, All PDF files downloaded from IE that a user saves to a shared folder gets a lock icon and no other user can open it.
When saved to a privet folder (not shared) it save without the lock
With Chrome I do not have the issue even when saving to a shared folder
When saved to a privet folder (not shared) it save without the lock
With Chrome I do not have the issue even when saving to a shared folder
Internet / Email SoftwareWeb BrowsersWindows OSAdobe AcrobatWindows Networking
Last Comment
Abraham Deutsch
Check your IE plug-ins.
Can you let us know what are the security details attached to a locked pdf file vs. a non-locked one (saved by Chrome for instance)?
Can you let us know if the issue also happens with other file types?
Can you let us know what are the security details attached to a locked pdf file vs. a non-locked one (saved by Chrome for instance)?
Can you let us know if the issue also happens with other file types?
The lock is there because the file is marked private (only user can open) even though it's in a shared folder. It won't appear when the file in in a private folder (such as user's desktop):
http://www.winhelponline.com/blog/lock-padlock-icon-files-folders-windows-7/
Most of the time, when a program saves a file to a particular folder, it gains the same permission as that folder. Something is preventing IE 11 from doing that on your install.
What version of Windows do you have (7/8/10)? How did you upgrade to IE 11? Did you use a setup file? What file? Are you on a domain with group policies?
http://www.winhelponline.com/blog/lock-padlock-icon-files-folders-windows-7/
Most of the time, when a program saves a file to a particular folder, it gains the same permission as that folder. Something is preventing IE 11 from doing that on your install.
What version of Windows do you have (7/8/10)? How did you upgrade to IE 11? Did you use a setup file? What file? Are you on a domain with group policies?
ASKER
window 7 ultimate
Use following link to upgrade https://www.microsoft.com/en-us/download/internet-explorer.aspx
Its a workstation environment (Not a Domain) all users log in via remote desktop.
See attach image of locked file
Lock.JPG
Use following link to upgrade https://www.microsoft.com/en-us/download/internet-explorer.aspx
Its a workstation environment (Not a Domain) all users log in via remote desktop.
See attach image of locked file
Lock.JPG
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ASKER
I agree.
The problem/question I have this client is a CPA and today financial institutions are very tight with security, some banks have a process needed to go through in order to access online banking, so when I asked him to move to chrome (where I don't have the document saving issue) the fact it's a different browser even its from the same computer he could not login, and this means going through this process again with "all" his clients. So what I'm afraid, if I uninstall I.E. There is a chance for this to happen in IE as well.
The problem/question I have this client is a CPA and today financial institutions are very tight with security, some banks have a process needed to go through in order to access online banking, so when I asked him to move to chrome (where I don't have the document saving issue) the fact it's a different browser even its from the same computer he could not login, and this means going through this process again with "all" his clients. So what I'm afraid, if I uninstall I.E. There is a chance for this to happen in IE as well.
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ASKER
In control panel there is a option to delete only the update. Thank you all for your help
When i upgraded to IE 11 I noticed saying its for IT developers. I was wondering what it's about. But didn't see other option to select.
Maybe is it not the right version it's meant for high end users, if so can I change?