Solved

Unsolicited RA from domain to workstation

Posted on 2016-08-10
2
23 Views
Last Modified: 2016-09-21
Is it possible to offer remote assistance from a domain computer to a workstation computer? I have a machine in an isolated network that I would love Iike to access with RA. The only thing I see that would cause issues is that the user has to be part of the helper group and their is no way to add my domain account to the workstation helper group. The workstation machine is the pro version and I do have the required ports open. I can also RDP into the workstation.
0
Comment
Question by:phil435
2 Comments
 
LVL 4

Accepted Solution

by:
Alexandre Michel earned 500 total points
ID: 41752283
The remote user can ask for assistance as follow

Hold the Windows Key, then press “R” to bring up the Run box.
Type “MSRA“, then press “Enter“
Select “Invite someone you trust to help you“.

See http://www.technipages.com/windows-send-remote-assistance-invitation for more details
0

Featured Post

Can’t get the mobile email signature right?

Not having any luck when trying to create an email signature for mobile devices? Does the formatting keep messing up? Make sure you have great email signatures on all devices by using Exclaimer Cloud - Signatures for Office 365.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

When you start your Windows 10 PC and got an "Operating system not found" error or just saw  "Auto repair for startup" or a blinking cursor with black screen. A loop for Auto repair will start but fix nothing.  You will be panic as there are no back…
How to record audio from input sources to your PC – connected devices, connected preamp to record vinyl discs, streaming media, that play through your audio card: Vista, Windows 7, Windows 8, Windows 8.1 and Windows 10 – both 32 bit & 64.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…
This is used to tweak the memory usage for your computer, it is used for servers more so than workstations but just be careful editing registry settings as it may cause irreversible results. I hold no responsibility for anything you do to the regist…

920 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

17 Experts available now in Live!

Get 1:1 Help Now