Solved

Unsolicited RA from domain to workstation

Posted on 2016-08-10
2
29 Views
Last Modified: 2016-09-21
Is it possible to offer remote assistance from a domain computer to a workstation computer? I have a machine in an isolated network that I would love Iike to access with RA. The only thing I see that would cause issues is that the user has to be part of the helper group and their is no way to add my domain account to the workstation helper group. The workstation machine is the pro version and I do have the required ports open. I can also RDP into the workstation.
0
Comment
Question by:phil435
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
2 Comments
 
LVL 4

Accepted Solution

by:
Alexandre Michel earned 500 total points
ID: 41752283
The remote user can ask for assistance as follow

Hold the Windows Key, then press “R” to bring up the Run box.
Type “MSRA“, then press “Enter“
Select “Invite someone you trust to help you“.

See http://www.technipages.com/windows-send-remote-assistance-invitation for more details
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
In this article, I will show you HOW TO: Perform a Physical to Virtual (P2V) Conversion the easy way from a computer backup (image).
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
Windows 8 comes with a dramatically different user interface known as Metro. Notably missing from the new interface is a Start button and Start Menu. Many users do not like it, much preferring the interface of earlier versions — Windows 7, Windows X…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question