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*** URGENT *** ESX local datastore inactive

Posted on 2016-08-11
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Last Modified: 2016-09-15
Hi All,

one of our ESX servers has its datastore inactive.

It's the only datastore and its local storage.  I can still access the ESX server using vSphere.

[embed=file 1111054]

any ideas?
ESX-Error.PNG
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Question by:detox1978
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9 Comments
 
LVL 123
ID: 41751672
is this a single disk datastore ?

has the disk failed ?

is this RAID array failed ?

You will need to restart the server, and check all disks in your server using Array Configuration Utility ?

and it's possible depending on how you have installed ESXi, it may not restart.
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LVL 5

Expert Comment

by:Laroy Shtotland
ID: 41751841
Need more info, show us the screenshot of the Configuration - Hardware Storage and Adapters tab, please.
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LVL 10

Expert Comment

by:Carlos Ijalba
ID: 41752546
ESXi works fine as it is now, because it runs from RAM, however if you reboot the server, unless you are the booting ESXi from a USB, it won't boot back again.

In any case a local datastore is just a local disk (virtual from a RAID or physical) and so you should try to fix it from the RAID or the server BIOS, or by booting from a disk diagnostics CD, DVD, etc.
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LVL 2

Accepted Solution

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detox1978 earned 0 total points
ID: 41752956
Sorry for the delayed response.  I was on the phone to HP.  The logs showed the disk array controller had stopped responding, which is a known bug.  I updated the firmware and rebooted.  So everything is ok now.

I'll post the link and some instruction tomorrow in case anyone else gets the same issue.


Many thanks
0
 
LVL 123
ID: 41752964
Must have been a very long telephone call!

you should always ensure, you update all firmwares before installing ESXi OS.
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LVL 2

Author Comment

by:detox1978
ID: 41763281
On the phone for 2 hours.  So quite a long day!

Rather frustratingly I've updated the HP P2000 SAN's disk firware and one of the volumes is now inactive (lost communication)
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LVL 123
ID: 41763294
again inactive ?
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LVL 2

Author Comment

by:detox1978
ID: 41763337
Yeah, bit of a coincidence.

This is a different server/san though.  Although it is the same model and doesnt have the updated firmware.
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LVL 35

Expert Comment

by:Seth Simmons
ID: 41799402
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: detox1978 (https:#a41752956)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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