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*** URGENT *** ESX local datastore inactive

Posted on 2016-08-11
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Last Modified: 2016-09-15
Hi All,

one of our ESX servers has its datastore inactive.

It's the only datastore and its local storage.  I can still access the ESX server using vSphere.

[embed=file 1111054]

any ideas?
ESX-Error.PNG
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Question by:detox1978
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by:Andrew Hancock (VMware vExpert / EE MVE)
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is this a single disk datastore ?

has the disk failed ?

is this RAID array failed ?

You will need to restart the server, and check all disks in your server using Array Configuration Utility ?

and it's possible depending on how you have installed ESXi, it may not restart.
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by:Laroy Shtotland
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Need more info, show us the screenshot of the Configuration - Hardware Storage and Adapters tab, please.
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by:Carlos Ijalba
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ESXi works fine as it is now, because it runs from RAM, however if you reboot the server, unless you are the booting ESXi from a USB, it won't boot back again.

In any case a local datastore is just a local disk (virtual from a RAID or physical) and so you should try to fix it from the RAID or the server BIOS, or by booting from a disk diagnostics CD, DVD, etc.
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detox1978 earned 0 total points
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Sorry for the delayed response.  I was on the phone to HP.  The logs showed the disk array controller had stopped responding, which is a known bug.  I updated the firmware and rebooted.  So everything is ok now.

I'll post the link and some instruction tomorrow in case anyone else gets the same issue.


Many thanks
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by:Andrew Hancock (VMware vExpert / EE MVE)
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Must have been a very long telephone call!

you should always ensure, you update all firmwares before installing ESXi OS.
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by:detox1978
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On the phone for 2 hours.  So quite a long day!

Rather frustratingly I've updated the HP P2000 SAN's disk firware and one of the volumes is now inactive (lost communication)
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by:Andrew Hancock (VMware vExpert / EE MVE)
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again inactive ?
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by:detox1978
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Yeah, bit of a coincidence.

This is a different server/san though.  Although it is the same model and doesnt have the updated firmware.
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by:Seth Simmons
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No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: detox1978 (https:#a41752956)

If you feel this question should be closed differently, post an objection and the moderators will review all objections and close it as they feel fit. If no one objects, this question will be closed automatically the way described above.

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