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detox1978Flag for United Kingdom of Great Britain and Northern Ireland

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*** URGENT *** ESX local datastore inactive

Hi All,

one of our ESX servers has its datastore inactive.

It's the only datastore and its local storage.  I can still access the ESX server using vSphere.

[embed=file 1111054]

any ideas?
ESX-Error.PNG
Avatar of Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
Andrew Hancock (VMware vExpert PRO / EE Fellow/British Beekeeper)
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is this a single disk datastore ?

has the disk failed ?

is this RAID array failed ?

You will need to restart the server, and check all disks in your server using Array Configuration Utility ?

and it's possible depending on how you have installed ESXi, it may not restart.
Need more info, show us the screenshot of the Configuration - Hardware Storage and Adapters tab, please.
ESXi works fine as it is now, because it runs from RAM, however if you reboot the server, unless you are the booting ESXi from a USB, it won't boot back again.

In any case a local datastore is just a local disk (virtual from a RAID or physical) and so you should try to fix it from the RAID or the server BIOS, or by booting from a disk diagnostics CD, DVD, etc.
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detox1978
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Must have been a very long telephone call!

you should always ensure, you update all firmwares before installing ESXi OS.
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ASKER

On the phone for 2 hours.  So quite a long day!

Rather frustratingly I've updated the HP P2000 SAN's disk firware and one of the volumes is now inactive (lost communication)
Yeah, bit of a coincidence.

This is a different server/san though.  Although it is the same model and doesnt have the updated firmware.
No comment has been added to this question in more than 21 days, so it is now classified as abandoned.

I have recommended this question be closed as follows:

Accept: detox1978 (https:#a41752956)

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