If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.
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It was last accessed on a Friday, the server went down Saturday (power outage) and Monday is when the issue was discovered.
C:\Windows\System32>tracert somewebsite.com Tracing route to somewebsite.com [22.214.171.124] over a maximum of 30 hops: 1 <1 ms <1 ms <1 ms 10.1.1.1 2 2 ms 1 ms 1 ms 126.96.36.199 3 4 ms 6 ms 6 ms 188.8.131.52 4 * * * Request timed out. 5 3 ms 3 ms 3 ms static-71-102-216-74.tampfl.fios.frontiernet.net [184.108.40.206] Trace complete. C:\Windows\System32>