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Cisco Unity Express - Administration

Posted on 2016-08-11
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Dear All I changed an email address on CUE from the old exchange IP address to the new exchange IP address however voicemail is working however email notification aren't any ideas thank you all
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Question by:MarK PercY
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6 Comments
 
LVL 32

Expert Comment

by:harbor235
ID: 41756675
Are you using aliases? make sure your email exists and you can send mail to it from other systems.


harbor235 ;}
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Author Comment

by:MarK PercY
ID: 41756889
Hi Harbour

IN CUE I had the old EXC03 iP address changed to the new one & no voice mails came through for a few days because of the IP address change from EXC03 to EXC13 aby ideas
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Author Comment

by:MarK PercY
ID: 41761107
Can anyone help
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LVL 32

Accepted Solution

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harbor235 earned 2000 total points
ID: 41765268
Can you route to the new server IP? any security policies blocking it? network or hosts based?


harbor235 ;}
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Author Comment

by:MarK PercY
ID: 41768896
Hi Harbor,

I found out that through our new exchange server there was no internal relay set up so this was the issue I set up a new internal relay added the IP address of the server & then the user started receiving emails. Thank you for your input though
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Author Closing Comment

by:MarK PercY
ID: 41768898
For asking question & support
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