Windows 7 Blue Screen of Death minidump analysis request
Greetings wise wizards of EE:
I'm helping a friend who has an HP Pavilion desktop running Windows 7 that is recently experiencing some form of the dreaded blue screen of death (though she reports that sometimes it was black). Anyhoo, I myself did not witness the actually crashes, but they are becoming far more common, and so I copied the Minidump files from the C:\Windows\Minidump folder, three of which I now attach to this message.
I am requesting an analysis of the minidump files, to determine what the cause of the issue is. Though I am grateful for any responses, I would ask for a specific analysis of the mindump files, rather than just general maintenance or security advice, so that I can tackle the issue directly.
My many thanks in advance,
Zovoth
081016-246387-01.dmp
080916-169105-01.dmp
080516-156671-01.dmp
I'm helping a friend who has an HP Pavilion desktop running Windows 7 that is recently experiencing some form of the dreaded blue screen of death (though she reports that sometimes it was black). Anyhoo, I myself did not witness the actually crashes, but they are becoming far more common, and so I copied the Minidump files from the C:\Windows\Minidump folder, three of which I now attach to this message.
I am requesting an analysis of the minidump files, to determine what the cause of the issue is. Though I am grateful for any responses, I would ask for a specific analysis of the mindump files, rather than just general maintenance or security advice, so that I can tackle the issue directly.
My many thanks in advance,
Zovoth
081016-246387-01.dmp
080916-169105-01.dmp
080516-156671-01.dmp
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ASKER
Many thanks for your helpful and speedy responses to my BSOD inquiry, they are greatly appreciated.
I visited my friend yesterday, and updated the ATI video card driver, using the utility in the Device Manager. I have not heard back from her as of yet, so I am hopeful that the issue is resolved... she was in a hurry, so I didn't get time to update the BIOS or chipset drivers, but I will do so if the issue persists.
Thanks again, and may the wind be at your back!
Zovoth