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no hard reset.

Posted on 2016-08-11
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Last Modified: 2016-09-05
samsung galaxy s5 boost mobile doesnt rotate screen

could it be a hardware issue?

i toggle screen rotate and smart screen rotate
I do not want answers about hard reset
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Question by:rgb192
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6 Comments
 
LVL 20

Assisted Solution

by:Russ Suter
Russ Suter earned 125 total points (awarded by participants)
ID: 41752489
It is possible that the orientation sensor has failed. You can try this app to see if you can force it into an orientation state.
https://play.google.com/store/apps/details?id=com.googlecode.eyesfree.setorientation&hl=en
You can also use a bubble level app to determine if your orientation sensor is indeed working. There are tons of those to choose from. Just search the Play Store for "bubble level"
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LVL 17

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by:Edward Pamias
Edward Pamias earned 125 total points (awarded by participants)
ID: 41752511
If the above does not work try disabling some apps to see if that helps.
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LVL 45

Assisted Solution

by:Jackie Man
Jackie Man earned 250 total points (awarded by participants)
ID: 41753266
The two sensors for detecting rotation on Android OS are:

MAGNETIC and ACCELEROMETER sensors

http://stackoverflow.com/questions/6846743/which-sensor-for-rotating-android-phone

In your Phone app of your Samsung phone, dial *#0*# and press the dial key and it will launch the Test utilities.

http://www.askvg.com/hidden-secret-codes-for-samsung-galaxy-mobile-phones/

Select Sensor test and test on both MAGNETIC (self-test) and ACCELEROMETER (Image test) sensors and you will know whether it is a hardware problem.
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Author Comment

by:rgb192
ID: 41759279
magnetic has numbers for xyz once

accelerometer does not change xyz

is phone broken
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LVL 45

Accepted Solution

by:
Jackie Man earned 250 total points (awarded by participants)
ID: 41759282
Yes

It is broken from my experience.

Magnetic and Accelerometer are two different sensors.
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LVL 45

Expert Comment

by:Jackie Man
ID: 41784450
According to your another related question which has been closed by you, this question should be closed also.
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