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no hard reset.

samsung galaxy s5 boost mobile doesnt rotate screen

could it be a hardware issue?

i toggle screen rotate and smart screen rotate
I do not want answers about hard reset
4 Solutions
Russ SuterCommented:
It is possible that the orientation sensor has failed. You can try this app to see if you can force it into an orientation state.
You can also use a bubble level app to determine if your orientation sensor is indeed working. There are tons of those to choose from. Just search the Play Store for "bubble level"
Edward PamiasTeam Lead RRS DeskCommented:
If the above does not work try disabling some apps to see if that helps.
Jackie ManCommented:
The two sensors for detecting rotation on Android OS are:



In your Phone app of your Samsung phone, dial *#0*# and press the dial key and it will launch the Test utilities.


Select Sensor test and test on both MAGNETIC (self-test) and ACCELEROMETER (Image test) sensors and you will know whether it is a hardware problem.
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rgb192Author Commented:
magnetic has numbers for xyz once

accelerometer does not change xyz

is phone broken
Jackie ManCommented:

It is broken from my experience.

Magnetic and Accelerometer are two different sensors.
Jackie ManCommented:
According to your another related question which has been closed by you, this question should be closed also.

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