Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people, just like you, are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
Solved

Mobile users get net::ERR_CONNECTION_RESET when trying to do a specific action on our in house hosted site - Ubuntu / Apache

Posted on 2016-08-11
2
297 Views
Last Modified: 2016-08-11
Hello all,
    Users (including myself) have been getting the error of :net::ERR_CONNECTION_RESET: when trying to select an item that they searched for  (ajax loaded search results), but when they click on the item it takes them to an error screen. It was discovered first on an ipad using Safar on a 3g connection and they were not able to provide much information, so then I tried on my phone and got it as well (Android Marshmellow, using Chrome), so I connected my phone to my PC and enabled remote debugging, but only came across this really.

:Failed to load resource: net::ERR_CONNECTION_RESET

GET http://oursite.com/index.php/Site/Detail?wek=MSM501&cmp=%20AND%20IZCMP%20=%201 net::ERR_CONNECTION_RESET

http://oursite.com/index.php/Site/Detail?wek=MSM501&cmp=%20AND%20IZCMP%20=%201

If I put my phone on wifi, it seems to work just fine, but when I switch over to 4g LTE, it then does it again. My PC works fine, as does everyone elses here, but we have had 4 reports, (2 from sales people, 2 from customers). The rest of the site seems to be working fine, but it is only when actually selecting a product in a search field that uses ajax to create a list of matching items. That works fine, it is only when you actually click on one of the items it then does this.

Could it possibly be a server setting of some sort?

Thanks all
0
Comment
Question by:MostHated
  • 2
2 Comments
 
LVL 1

Accepted Solution

by:
MostHated earned 0 total points
ID: 41752712
Figured it out. Turns out our new Sonicwall NSA2600 has good packet scanning for intrusion detection. It picked up an error in our sites code that was supposed to be an &, but instead was in the URL as AND, which the intrusion prevention detected as a SQL injection.

Thanks
0
 
LVL 1

Author Closing Comment

by:MostHated
ID: 41752713
I was able to figure it out after a few hours of research and testing.
0

Featured Post

Master Your Team's Linux and Cloud Stack

Come see why top tech companies like Mailchimp and Media Temple use Linux Academy to build their employee training programs.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Build an array called $myWeek which will hold the array elements Today, Yesterday and then builds up the rest of the week by the name of the day going back 1 week.   (CODE) (CODE) Then you just need to pass your date to the function. If i…
This article discusses four methods for overlaying images in a container on a web page
Learn how to navigate the file tree with the shell. Use pwd to print the current working directory: Use ls to list a directory's contents: Use cd to change to a new directory: Use wildcards instead of typing out long directory names: Use ../ to move…
Explain concepts important to validation of email addresses with regular expressions. Applies to most languages/tools that uses regular expressions. Consider email address RFCs: Look at HTML5 form input element (with type=email) regex pattern: T…

789 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question