Solved

Sent Items saved into Shared Mailbox Sent Items folder

Posted on 2016-08-11
5
52 Views
Last Modified: 2016-09-02
What Group Policy changes need to be made to make Emails sent from a shared mailbox be saved in the sent items folder of that shared mailbox instead of in the users sent items folder?

Our environment consists of Windows 7 and Windows 10 computers, using Office 2016 x32.

Thanks in advance.
0
Comment
Question by:Christian Hans
  • 2
5 Comments
 
LVL 9

Accepted Solution

by:
Tim Edwards earned 500 total points
ID: 41752719
This is disabled by default here is information on it

https://blogs.technet.microsoft.com/exchange/2015/03/03/want-more-control-over-sent-items-when-using-shared-mailboxes/

You will need to run the following command from the EMS so it saves a copy of the sent item in both the users and shared mailbox

Sorry on my phone I cannot get the full command buy use this link below, if you want script for creating shared mailboxes with this enabled I have one created

http://exchangeserverpro.com/configuring-mailbox-sent-items-behaviour-delegates-shared-mailboxes/
1
 
LVL 14

Expert Comment

by:Alexei Kuznetsov
ID: 41753600
Just remove shared mailbox from "Additional Mailboxes" for your Exchange account and add it as a separate, second Exchange account.
1
 
LVL 69

Expert Comment

by:Qlemo
ID: 41755674
+1 for Alexei's recommendation. You can use more than one Exchange account since Outlook 2010, and should do so.
0
 
LVL 69

Expert Comment

by:Qlemo
ID: 41781943
Interesting that you decided to accept the answer two Experts were telling not to use ... This is really a bad idea. The mail is stored twice, using a shared mailbox in "Additional Mailboxes" has many disadvantages, and you really should use the feature of multiple Exchange accounts with Outlook 2010+.
1

Featured Post

Problems using Powershell and Active Directory?

Managing Active Directory does not always have to be complicated.  If you are spending more time trying instead of doing, then it's time to look at something else. For nearly 20 years, AD admins around the world have used one tool for day-to-day AD management: Hyena. Discover why

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

While rebooting windows server 2003 server , it's showing "active directory rebuilding indices please wait" at startup. It took a little while for this process to complete and once we logged on not all the services were started so another reboot is …
Many people use more than one email account and so it becomes difficult for them to manage them when they use separate accounts,  so, in this article, I have shared an easy way to add Other Mail Accounts in your Google Inbox. It helps to combine all…
This tutorial will walk an individual through the process of configuring their Windows Server 2012 domain controller to synchronize its time with a trusted, external resource. Use Google, Bing, or other preferred search engine to locate trusted NTP …
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

838 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question