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Backup Exec 15, Test Credentials showing Unknow, Test Recommended.

Posted on 2016-08-11
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Last Modified: 2016-08-20
Dear EE's

What will be the issue with Backup Exec 15 showing "Unknown, Test recommended" when test credentials. Please advice.

Regards
Shamil
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Question by:Shamil Mohamed
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Expert Comment

by:Manuel Flores
ID: 41754366
Well, just need to test that provided credentials are correct to connect to the resource.  If not correct, you must provide the correct one and test again.

It will try to the connection to the server/pc resources.  If correct, it will turn green and checked as ok.

..MFlores..
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Accepted Solution

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Shamil Mohamed earned 0 total points
ID: 41756642
Hi Flores,

Thanks for your reply. FYI I did provide correct credentials. Its had been rectified by adding the backup exec user to the particular host's local security policy and administrators group.  Below link helped me.

https://www.veritas.com/support/en_US/article.TECH23689

Regards
Shamil
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Author Closing Comment

by:Shamil Mohamed
ID: 41763507
Myself found the solution for the issue and posted as future reference for others. Thank you.
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