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Alexandre MichelFlag for Australia

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Problem with WiFi setting on a Fortinet wifi router

Hi Experts

I'll be happy to make this a Live Gig

A new client of mine has a Fortinet Fortiwifi 60c set up by previous IT company
The WiFi has been set in a different subnet.
i.e. LAN, server, router = 10.0.0.x /255.255.255.0
Wifi = 10.0.1.x / 255.255.255.0

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I have 2 issues with this setup
1. speed through the WiFi is soooo slow. e.g. copying a 30MB file from the server on the same site takes several minutes trhough Wifi and a few sec on the wired network
2. Name resolution is not working, i.e. wifi devices cannot ping by name even though I set up the Windows server to be the DNS server in the DHCP config of the Wifi

I have been looking for ways to
1. change the WiFi setting to
   - either get its IP from the Windows server DHCP
   - or to define an IP range which I can exclude from the Windows DHCP server
2. find out why this Wifi access point seems so slow.

Debug so far:
1. Restart router; No difference to speed
2. Change WiFi IP & IP range for Wifi on router : Wifi stops working altogether

Any suggestions ?
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John
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I have been looking for ways to ... get its IP from the Windows server DHCP

Connect a LAN port on the Wi-Fi router to your network.
Give the Wi-Fi router a static IP on your network.
Turn DHCP OFF on the Wi-Fi router.

Now your Wi-Fi router is an extension of your network and the speed of a Wi-Fi device will only be limited by the Wi-Fi NIC speed.
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myramu

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ASKER

Hi myranu & John

I am going onsite at the end of the week and will follow your advises
Will update this question with the results

Alexandre
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myramu

Hi,

Also check the wifi signal strength and try by changing the channel with non-conflicting one.
You may use built windows and MAC wireless debug tool or this one http://www.netspotapp.com/

Good Luck!
Upgrading the firmware fixed the issues
Thanks